Maxwell Stephens

Interviewing for a job in FM

As you will already know, Facilities Management is a highly multi-faceted sector, where you’ll need the ability to wear many different hats in your role.


When you’re looking for a job in FM, proving that you’re the best candidate for the job can be difficult. This is a highly competitive market, so doing well in your interview is absolutely critical.

The good news is, if you’ve been invited for an interview, you’ve already passed the first step! Having impressed on paper, you’ll now need to start focussing on how you will show the best version of yourself face to face.


Here are Maxwell Stephens’ top tips to having a successful FM interview.


  1. Prepare yourself mentally


Everyone gets a little jittery in the run up to a big interview, so it is natural for you to be nervous. One thing you can do to keep yourself calm and confident on the day is prepare yourself well in advance.


This includes everything from making sure you have an outfit planned and hung up the night before, to ensuring you know where you’re going for your interview and how long it will take you to get there.


Simple preparations such as these will help keep things running smoothly on the morning of your interview without any hiccups, helping you to feel more calm and collected – which will help you impress on the day.


That’s because, from the moment you enter the room, your interviewers will be forming their opinion of you. And, if you’re sweating from your sprint for the bus, have mismatched shoes, or simply can’t keep your eyes open for lack of sleep, you’ll give off the sense that you’re not a very organised person.


A good night’s sleep and no last-minute squabbling will definitely help give you the confidence to soar through your interview and give off the very best first impression.


  1. Know what you’re talking about


Of course, you will also need to prepare what it is you’re going to say. Making sure you know what you’re talking about is absolutely vital, as interviewers will almost always try to catch you off guard with their questions.


Interview questions tend to follow a similar pattern, regardless of the industry, so make sure you have at least prepared answers for the most commonly asked favourites (see: if you were an animal, what would you be and why?).


When it comes to more in depth FM related questioning, this will be more about your competence to carry out the job. Take the time to go through the job specification and think of examples of things you’ve done in the past that show your ability to perform those tasks.


Make sure you also have your own questions prepared for the end of the interview. As you may know, when interviewers ask if you have any questions, this is more of a requirement than an invitation. If you can, link your questions to your future career aspirations to find out where the role could take you.


Not only will this provide valuable information, but also help you work out if this is really the job for you.


  1. Learn about the company


Do your research on the company, ensuring you feel fully confident in who they are, what it is they do, and how you could add value to their organisation. If you can, try to be precise in this last point; knowing the challenges the company is facing, either by competitors or new legislation, how could your specific skills and experience benefit them?


When looking at the company’s website, try to also get a sense of their values and culture to see if you would be a good fit. If you think you would, let it be known in your interview.


  1. Listen carefully and think about your answers


With everything prepared in advance, there should be very little that is capable of catching you off guard. Just make sure you listen carefully to the questions you’re asked and that you think about your answers before answering.


A common worry for interviewees is that they are taking too long to answer question, so they will attempt to speak and think at the same time. This can result in a lot of ‘ums’ and ‘errs’ as your brain tries to catch up with your mouth.


This does not go down well with interviewers, so it is always better to take a moment to breathe and think about what you are going to say first.


If you don’t understand a question, you should always ask for clarification to ensure the interviewer gets all the information they need to make their decision.


  1. Be genuine


Interviews don’t need to be scary, they’re a chance to showcase your personality and skills in a way your CV cannot. Your interviewer will want the chance to see the real you in order to understand how you could fit into the company.


You should of course still be interview-appropriate in how you dress, speak and behave, but make sure you do this in a way that is authentic to who you really are.


And of course, you should always follow up on your interview. Whether you choose to do this by sending the interviewer a thank you email, or even adding them on LinkedIn. Staying on their radar, and on their mind, is always a good thing.


If you would like any more advice for your FM interview, or if you still need help finding your perfect job, speak to the Maxwell Stephens team today on 0207 118 48 48 or email

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