Maxwell Stephens

Building Manager Job Description

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Job Summary


To manage and support the direction of all operational activities on designated buildings, for facilities management, health and safety, and security. Working closely with the senior team, you will ensure a positive image of the buildings/estates and promote the organisation, providing excellence in development and property management.



[It is also a good idea to give some brief background information about your organisation e.g. company size, how long you’ve been in operation, information about specific buildings/premises etc]



Key Responsibilities



[Obviously these responsibilities will vary depending on your organisation and requirements, however we have listed a wide range of potential Building Manager key responsibilities below as a starting point.]



– Establish ‘value for money’ strategies for delivering the management service, with approved budgets.

– Prepare, monitor and reconcile service charge budgets.

– Check and approve expenditure against service charge budgets.

– Provide best in class customer service to internal and external customer base.

– Maintain regular and effective communication with clients and tenants.

– Manage site based staff, ensuring all people related policies and procedures are followed

– Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business

– Monitor works conducted/service provided by suppliers

– Audit and inspect supplier delivery

– Measure and report supplier performance against agreed SLAs

– Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems

– Work effectively with a range of specialist consultants to deliver agreed outcomes

– Procure goods and services, following procedures and policies

– Develop, agree and manage capital replacement programmes

– Prepare management reports for a variety of stakeholders and attend/chair management meetings as required

– Undertake regular building inspections, complete reports and initiate/progress any required works

– Ensure compliance with all current statutory legislation in respect of health and safety and the environment

– Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with Sustainability Manager

– Ensure compliance with all internal procedures and policies – e.g. Procurement, Finance, Compliance, HR

– Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations



Knowledge, Experience and Qualifications

– Minimum 3 years in Facilities Management at a management level.

– Trained to IOSH or NEBOSH equivalent

– Strong commercial awareness from experience and/or qualification

– Basic accountancy skills

– Cost control, variance and forecasting reporting

– Strong IT skills inc. Word, Excel, PowerPoint and web use to a minimum of intermediate level

– Staff management

– Complete understanding of Facilities Management

– Overview of business and Group services offered.

– Good knowledge of Output Specifications and management of Performance Based Contracts



Skills and personal attributes

– Good interpersonal, written and verbal communication skills

– Good organisation and prioritisation skills

– Ability to work flexibly and on own initiative

– Ability to manage priorities and meet demanding customer expectations

– Innovative problem solver

– Strong attention to detail

– Working knowledge of health and safety legislation as applied to managed commercial property

– Experience of financial management for service charges and budgeting on multi-let properties

– Proven ability to manage FM contractors and in-house staff

– Sound technical knowledge of buildings and their plant & systems

– Good knowledge of Microsoft Office including Word, Excel and Outlook

– Excellent client interfacing skills

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