Maxwell Stephens

Code of Business Principles and Ethical Conduct

Maxwell Stephens Limited recognises the obligations it has towards the ethical conduct with those with whom it has dealings, including its staff, shareholders, customers, suppliers, competitors and the community as a whole. Maxwell Stephens reputation, together with the trust and confidence of those with whom it deals, is one of our most vital assets.


1. Standard of Conduct

1.1 Maxwell Stephens Limited conducts our operations with honesty, integrity and openness, and with respect for the human rights and interests of our employees.

1.2 Maxwell Stephens Limited respect the legitimate interests of all those with whom we have relationships.


2. Obeying the Law

2.1 Maxwell Stephens Limited complies with the code of conduct of the Recruitment and Employment Confederation.

2.2 Maxwell Stephens Limited and our employees must comply with the laws and regulations of the countries in which we operate.


3. Relations with Customers

3.1 Maxwell Stephens Limited will aim to develop relationships with its customers based on mutual trust.

3.2 Maxwell Stephens Limited believes that integrity in dealings with customers is a prerequisite for a successful and sustained business relationship. This principle governs all aspects of the Maxwell Stephens Limited approach to its customers.

3.3 Maxwell Stephens Limited aims to provide services giving fair value and consistent quality, in return for fair reward. Services will be accurately and properly advertised and communicated at all times.

3.4 The company will respect the confidentiality of customer information and all commercially sensitive information concerning the relationship between Maxwell stephens Limited and a customer will be respected as confidential.


4. Relations with Shareholders

4.1 The company will communicate its business policies, achievements and prospects honestly and will not advantage any shareholder at the expense of another.

4.2 The company will comply with the letter and spirit of corporate governance regulations and will adopt best practice in this regard whenever practical and appropriate.


5. Relations with Staff

5.1 Maxwell Stephens Limited aims to develop relationships with its staff based on mutual trust and respect, offering equal opportunities to all.

5.2 Employees are the company’s most valuable resource. Maxwell Stephens Limited will recruit and promote employees on the basis of merit and of their suitability for the job and not discrimination.

5.3 Maxwell Stephens Limited will not use any form of forced, compulsory or child labour in any of our operations.

5.4 Maxwell Stephens Limited will encourage and help its staff to develop relevant skills and progress their careers within the company.

5.5 In recognition of the efforts of the individual in helping to create the success of the company, Maxwell Stephens Limited will maintain a framework of fair and just remuneration policies and structures.

5.6 Maxwell Stephens Limited adopts a policy of open communication, keeping all employees informed through company information and consultation procedures.


6. The Environment

6.1 Maxwell Stephens Limited is committed to making continuous improvements in the management of our environmental impact as part of our goal of developing a sustainable business.

6.2 Maxwell Stephens Limited works to promote environmental care and awareness with emphasis on the need to reduce energy consumption and waste production.

6.3 Maxwell Stephens Limited supports the conservation of the environment in its broadest sense and recognises that certain resources are finite and must be used responsibly.


7. Relations with the Community

7.1 Maxwell Stephens Limited acknowledges the interdependency between the success of the business and the well-being of the communities in which we operate. Maxwell Stephens Limited is committed to making a positive social contribution within those communities and acknowledge our responsibility to engage with the communities in which we work.


8. Fair Competition

8.1 Maxwell Stephens Limited operates in the global marketplace and believes in competing strictly on the merits of its services.

8.2 Maxwell Stephens Limited employees will make every effort to understand and comply with standards of fair competition and all applicable regulations in all countries in which it conducts business.


9. Business Partners and Suppliers

9.1 Maxwell Stephens Limited is committed to establishing mutually beneficial relations with our suppliers, customers and business partners.

9.2 We aim to protect our property (including intellectual property) and respect the property of others. In our business dealings we expect our partners to respect our business principles.


10. Business Integrity

10.1 Maxwell Stephens Limited will not give or receive, directly or indirectly, bribes or other improper advantages for business or financial gain. No employee may offer, give or receive any gift or payment which is, or may reasonably be construed as being, a bribe. All gifts to employees over a minimum value will be disclosed and recorded.


11. Conflicts of Interests

11.1 All Maxwell Stephens Limited employees must avoid personal activities and financial interests that could conflict, or be perceived to conflict, with their responsibilities to the Company.

11.2 Maxwell Stephens Limited employees must not seek gain for themselves or others through misuse of their positions. Any circumstances that could give rise to a potential conflict of interest must be disclosed in full to the Company and recorded.


12. Compliance – Monitoring – Reporting

12.1 Compliance with these Business Principles is essential to the Maxwell Stephens Limited business success. The Maxwell Stephens Limited Board is responsible for ensuring these Business Principles are communicated to and understood and observed by all employees. Day-to-day responsibility for promoting and implementing these Business Principles is delegated to the operational senior managers of the Company.