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CASE STUDY:

The British Computer Society

Established in 1957, the British Computer Society: The Chartered Institute for IT, has over 68,000 members in 150 countries worldwide. As a charity with a royal charter, their mission is to ensure everyone’s experience with technology is positive. Their agenda is to lead the IT industry through ethical challenges, to support professionals within the industry and to make IT good for society.

Following an unsuccessful internal recruitment campaign, BCS made the decision to work with Maxwell Stephens to help recruit a Facilities Manager to be based at their London venue.

I was approached by Maxwell Stephens while looking for a new role. They were great to work with: genuinely interested in where I was at in my career and what I wanted my next steps to be; kept me up-to-date throughout the process; were easy to get hold of when needed; called me before and after interviews to see how they had gone and so on. It was great to deal with someone who understood FM and what I was looking for. I’d definitely work with Maxwell Stephens again in the future and would recommend others to do so.

The successful candidate would be required to manage the provision of the London for internal members of staff, BCS members/volunteers, external customers and guests in line with the institute’s operational requirements.

Some of the key responsibilities of this role include but are not limited to:

– Managing the facilities team to ensure high quality service levels are maintained.

– Developing and implementing health and safety policies/procedures to ensure compliance with all relevant legislation.

– Managing all facilities contracts and services in line with operational requirements.

– Managing agreed budgets for the venue and provide timely information to the Head of Facilities.

The Position

The Candidate

As Facilities Manager, the successful candidate would need to have proven experience of hands-on management of facilities services in a similar environment, as well as proven experience of line management of small teams.

In regards to relevant qualifications it was essential that the successful candidate hold at least a BIFM Level 4 qualification or equivalent, and ideally would have First Aid, Fire Warden, EvacChair and Manual Handling training.

The post holder would need to have excellent interpersonal skills with the ability to build and maintain relationships with all stakeholders within the institute. The role would also need someone would was able to  use their own initiative and work independently with the ability to remain calm under pressure and handle challenging situations.