The overall purpose of this position was to manage, promote and be responsible for the efficient operation and maintenance of technical services and fabric management for the building. Using tact and diplomacy, the post holder had to ensure effective tenant communications on all issues relating to the day-to-day operation of the building and ensuring that all services as required by the respective leases are maintained to the highest possible standards.

The successful candidate would be fully responsible for ensuring that the Landlord’s electrical, mechanical, HVAC, public health, life safety, vertical transport, facade access and general services equipment are maintained in accordance with the agreed specifications and all such services operate efficiently at all times. In terms of Financial responsibilities, the position required the post holder to assist the General Manager with the formulation of annual budgets and to ensure that works planned within these budgets are implemented effectively and economically and the programme dates achieved.

Other responsibilities in this senior role included but were not limited to: regularly inspect all plant, equipment and building structure/fabric and to monitor the progress of remedial works that are implemented; co-ordinate with the General Manager and HR Department on the recruitment and training of technical and maintenance personnel; responsibility for the tendering and procurement of service contracts and the setting and adherence to, service levels and key performance measurement, to ensure best value and delivery of services;  plan, coordinate and supervise all project and repair work and to ensure that all incidents and near misses are managed in accordance with the company policy and that those with insurance implications are reported to the company’s insurance broker, in liaison/consultation with the General Manager.