Maxwell Stephens

CASE STUDY:

Business Growth Fund

Stewart Investors is a division of First State Investments which forms part of the Commonwealth Bank of Australia Group. Formerly known as First State Stewart, Stewart Investors manages assets on behalf of institutional clients and individual investors in Asia Pacific, Emerging Markets, Worldwide and Sustainable strategies.

Maxwell Stephens were approached by Stewart Investors to support the recruitment of a Property Manager to be based in their Edinburgh Head Office.

Maxwell Stephens were extremely professional, prompt and diligent in helping me obtain a new role. Their helpful, friendly and knowledgeable approach is second to none and I have nothing but praise for them. Maxwell Stephens are an excellent asset to have on side.

The main purpose of the role was to manage the planning and operational aspects of facilities maintenance, health and safety, and food service for Business Growth Fund. In addition to being the First Aider and Fire Warden, the post holder would make provision for local site planning for business continuity and event response. Ongoing adaptations to the working environment required an involvement with space planning, move coordination and the maintenance of hardware which would include liaising with the IT team. People management was also a key aspect of the role, with responsibility for the management of the front of house team on performance and appraisals, granting absence approvals and arranging cover. Working closely with vendors, the successful candidate would lead in contract negotiations and ensure agreed service levels were attained.

The Position

Having been on both sides of the recruitment process with Maxwell Stephens in the last few years, I have been totally impressed with the team. They fully took on the brief to find an FM that not only had the skillset to deliver a high standard of service, but also have a candidate that fits into our corporate culture. The focus in culture fit was the most difficult to identify, it’s not a qualification, it’s a quality that comes from life experiences, culture and most importantly attitude. To ask a recruiter to source someone better than me was not to difficult! All managers should have the attitude to hire or train staff to be better than themselves. This identifies personal weaknesses, drives quality and productivity. Maxwell Stephens supported BGF to source a FM that more than fitted the brief.

The Candidate

One of the key considerations for this role was finding a candidate who would fit closely with the dynamic and ambitious corporate culture of Business Growth Fund, with the attitude and drive to keep them ahead of the curve. The ideal candidate was required to have 3 to 5 years of proactive facility or office management experience within a prestigious environment. In particular they would need to have a deep understanding of office infrastructure (power, ventilation, plumbing, AC) and the related procedures needed to ensure maximum up time. Strong organisational skills were a must for this position, with the ability to handle multiple overlapping priorities. In regards to qualifications, the successful candidate would be qualified to Level 4 BIFM.

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