Case Study:
Investcorp

Background

Investcorp are are a world-leading manager of alternative investments for select individuals and institutions. Founded in 1982, we’ve built a global reputation for superior performance, innovation and client service with offices in New York, London, Bahrain, Abu Dhabi, Riyadh, Doha, Mumbai and Singapore.

 

Investcorp approached Maxwell Stephens to support in the recruitment of a Facilities Manager to be based at their offices in the heart of London. This was an exclusive assignment therefore Maxwell Stephens were the sole recruitment agent working on this role.

The Position

The overall purpose of the position was to be the person managing the planning and operational aspects of facilities maintenance, health and safety, and the food service for our client. In addition, the successful candidate would be the First Aider, Fire Warden, and make provision for local site planning for business continuity and event response.

 

Due to continual growth and reorganisation, the post holder would need to adapt to ongoing developments to the office environment. This would involve space planning, move coordination and hardware maintenance which would in turn require frequent liaison with the IT team.

People management is also a key component of the role, with a requirement to manage the front of house team on performance and appraisals, as well as reviewing team processes and consistency in outcomes.

 

In regards to working with vendors, the post holder would assist with contract negotiations and ensure that agreed upon service levels are attained, identify service requirements and make recommendations as appropriate.

The Candidate

For this role the ideal candidate needed to have 3-5 years of proactive facility or office management experience within a corporate environment. A key aspect of the ideal candidate’s experience would be a deep understanding of office infrastructure (power, ventilation, plumbing, AC etc) and the related procedures needed to ensure maximum uptime.


Other requirements of the desired candidate included holding a Level 4 IWFM qualification and having the personal competency to balance strong organisational skills with an ability to handle multiple overlapping priorities.