When recruiting for this role we had to ensure that candidates had a minimum of 8 years experience within facilities, and ideally at least 5 years of this would be client side experience. The ideal candidate also needed to have extensive knowledge of building management in a multi-tenanted building including experience of rates, leases and council applications. Ideally this experience would be gained in a similar finance sector or corporate office environment.

In terms of personal attributes, RCM needed a professional with excellent communication and interpersonal skills with a strong work ethic and the ability to motivate others. They would need to be a creative problem solver with the ability to anticipate expectations to ensure smooth running of the office environment.