Case Study: The London Institute of Finance & Banking

They are forward thinking and know their core market and do not deviate from this. If anyone is looking for a role in Facilities Management I would have no hesitation in recommending Maxwell Stephens as a recruitment agency.

Background

 

Established over 140 years ago, The London Institute of Banking & Finance (LIBF) is a university college which offers a number of qualifications for 14-19 year olds, undergraduate, Masters, CPD and executive education qualifications and programmes.

 

The LIBF approached Maxwell Stephens to help find a Head of Facilities Management to Manage and oversee the complete venue and facilities operations for The London Institute of Banking & Finance. This role was recruited on an exclusive basis with Maxwell Stephens operating as the sole recruitment agent on this assignment.

The Position

 

The overall purpose of this position is to manage and oversee the complete venue and facilities operations for The London Institute of Banking & Finance. The Head of FM ensures that the variety of sites and their differing stakeholder requirements are dealt with effectively whilst balancing business requirements.

 

The post holder also actively works to optimise space and resources at all times to help balance the varying needs of our staff, students, members, clients and visitors.  In addition they are responsible for income and expenditure of the venue and facilities budgets, with an overall budget of circa £865,000.

This varied role works across three sites – the LIBF’s administrative centre in Canterbury, the registered office and venue and the student campus, both in the City of London.

The Candidate

 

This senior role required someone with at least 5 years proven commercial venue management experience (end to end sales, marketing and operational) as well as a minimum of 5 years operational FM experience across multiple sites.

 

In regards to role-specific knowledge, the post holder would need to have a good working knowledge of basic AV systems, experience of tendering and procurement practices and extensive project management experience.

 

Being commercially and financially aware, the Head of FM would be able to balance conflicting pressures and requirements to make appropriate decisions based on the situation at hand. They would also possess good problem-solving skills with the ability to manage difficult situations.

Since contacting Maxwell Stephens I have found them to be professional, helpful and encouraging. They have always taken the time and effort to answer any questions and this is reflected in how the whole team operate. They are forward thinking and know their core market and do not deviate from this. I would like to thank Maxwell Stephens for helping me find my current role which at first I declined but after a few encouraging emails I decided to put my name forward and within a week of having my interview I was offered the role as Head of Facilities Management. If anyone is looking for a role in Facilities Management I would have no hesitation in recommending Maxwell Stephens as a recruitment agency.