Maxwell Stephens

Property Assistant Job Description

Download this Job Description
as a Word Document

Job Summary

The Property Assistant will provide assistance to a team of Property Managers in all administrative aspects of property management administration and reporting. Lead member and first response for tenant/customer service requests serving a portfolio of investment and corporate properties. Compile, and assist in the preparation of, various monthly property operational, administrative and financial reports. Analysis and determination of information requests and follow-up. May directly assist in budget preparation and control activities.

[It is also a good idea to give some brief background information about your organisation e.g. company size, how long you’ve been in operation, information about specific buildings/premises etc]

Key Responsibilities

[Obviously these responsibilities will vary depending on your organisation and requirements, however we have listed a wide range of potential Head of Estates key responsibilities below as a starting point.]

-Assist with the administering of tenancy and license agreements

-Assist the Head of Property in liaising with landlords and agents as required

-Ensure that the Health & Safety policy is monitored and
adhered to, through regular risk assessments and practical action

-Undertake duties with an awareness of the need to promote cost-effective and
efficient management, taking into account both post requirements and company
finances as a whole

-Attend such meetings as the post requires in order to fulfil its aims

-Assist with the updating of website content on a regular basis

-Assist with service contracts for all property sites

-Assist with the general input and administration of databases

-Assist in the effective management of keys for all sites

-Log and arrange repairs as required for all sites, and liaise with contractors as

-Ensure that Health & Safety requirements are observed within your area of
activity and that all relevant staff/artists/clients/participants are notified regarding
Health & Safety issues

Knowledge, Experience and Qualifications

-Bachelor’s Degree or High School Diploma/General Education Degree   (GED) and a Minimum 1-2 years previous related experience preferably in a   Real Estate Background.

-Proficient in MS Office Suite, E-Mail.

-Familiarity with real estate software

-IT literate with a working knowledge of PC’s, MS Outlook, MS Office 

-Previous office experience in a client facing role.

-Previous experience of building related health and safety issues

-Knowledge of practical building skills

Skills and personal attributes

-Ability to work independently with minimal supervision 

-Work well under pressure with strong personalities.

-Excellent administration and project coordination skills

-Flexibility to handle changing priorities and projects.

-Excellent communications, follow-up,  meet commitments and deadlines.

-Ability to prioritise workload with an attention to detail and willingness to complete projects in a timely and efficient manner.

-Be methodical and enjoy attending to detail whilst able to multi-task efficiently

-Strong proofreading and editing skills.

-Discretion regarding personnel and industry-related matters.

-Provides high degree of professional customer service to both internal and external parties.

-Independent, team player 

Having trouble recruiting a
Property Assistant?
Talk to the experts...

Download the FM Salary Survey

Our latest Salary Survey report delves into the FM sector, including the demographic makeup of the industry, levels of remuneration, working life, responsibilities, and career attitudes and motivations. 

Click the button below to download your free copy today.