Maxwell Stephens

Service Providers in FM

Facilities Management Service Providers

‘I want the same levels of quality across all areas of my operations.’

‘I need to reduce costs through a more efficient way of working.’

‘I want someone who can manage the day-to-day running of the office to allow my staff time and space to concentrate on their day jobs.’

These are just a few of the reasons that organisations are turning to facility management service providers. In essence, they’re looking for a one-stop shop – a destination where they can find a single solution to meet their needs.

Today’s service providers have hired specialists from traditional facility management disciplines and are offering clients integrated management packages that will support their activities, drive cost from the business and add value to their day-to-day operations.

This is a list of some of the larger more renowned players in the industry, the majority of which Maxwell Stephens have worked with:


As one of the UK’s leading facilities management providers, Mitie has built a strong reputation as a strategic outsourcing partner focused on problem solving for their clients. The company offers a wide array of integrated services, from maintenance indoors and out to data centre services and document management.

The award-winning company has doubled in size over the last five years and they see the specialists they hire and retain as key to their success. They are also proud of the company culture they cultivate, with investment in training and career development, support for volunteering and their programmes to give back to the community.


Serco is a facilities management provider specialising in business-to-government services. Their approach starts with the end user in mind and then works backward to ensure that the solutions they create are aligned with their client’s business objectives. Their multi-service contracts cover a broad range of services, from reception to catering, cleaning to chauffers, maintenance to stores management and more.

With more than 50 years’ experience, Serco has over 100,000 employees working across the UK, Europe, North America, the Middle East, Australia and New Zealand. They offer room for growth and career opportunities across the company and actively seek to cross-train and develop the skill-set of their employees.


Cofely is part of the GDF Suez Group and offers integrated services specialising in energy, technical and facilities management as well as business process solutions for buildings and installations in 30 countries around the world.

In the private sector, they partner with hospitals, schools, government buildings and nuclear power stations. And they’re currently growing their list of commercial and industrial clients. As they win clients whose business cross borders, the solutions they provide are global in scale but remain local in practice.

Cofely employs over 15,200 staff in the UK and Ireland. They invest in training and development, reward hard work and provide equal opportunities for all. Their parent company’s mobility scheme allows people to find opportunities within the group’s companies nationally and internationally.


With a track record of delivering engineering support services for over 100 years, Babcock is one of the UK’s leaders in this space. The company manages assets and infrastructure across a number of sectors, including defence, energy, telecommunications, transport and education.

Babcock has 28,000 skilled employees worldwide, with 2,500 people in the UK and Europe maintaining 35,000 estates. They are firm believers that people from different backgrounds bring fresh perspectives and worldviews and are seeking to recruit and train people who will be leaders in the field. There are some incredible opportunities to develop a wide range of skills and gain experience across a number of industries. Babcock is a corporate member of WISE (Women Into Science and Engineering) and has an Armed Forces Commitment, where every Reservist who applies is guaranteed an interview.


While the company’s origins stretch back to 1928, the Kier Group as it’s known today was formed in 1992 with facilities management services offered from 1994. Today, Kier works with both private and public sector clients to manage and deliver support services through hard and soft facilities management, housing maintenance, asset and fleet maintenance, energy management and environmental management.

The company is customer-focused and offers fully integrated, tailored solutions for the clients. Their team of 15,000 people employed across the UK, Caribbean, the Middle East and Hong Kong is enthusiastic and collaborative. They are seeking to recruit and invest in people who are forward-thinking and committed to delivering true value to their customers.


Interserve, a service provider specialising in total facilities management, has been delivering customer-focused solutions for over 20 years. Their client list includes a wide range of sectors including government, commercial, defence, health, leisure and hospitality, retail, technology, transport and more. As the world responds to challenges in the environment, society and the economy, sustainability has found a place at the core of their business.

Headquartered in the UK, Interserve employs 80,000 people and operates in over 40 countries with a strong presence in the Middle East. They have 500 clients across 45,000 sites in the UK, Middle East and Europe. They describe themselves as ‘a place of ideas, a place of fun, a place of ambition, a place where I can be my best’. They offer global opportunities and training and development programmes and seek to reward excellence.


Europa started as a family business in 1971 and was acquired by Bilfinger Group in 2013. It has now grown to 3,300 people providing integrated facility management services for both private and public sector clients across 250 operational sites in the UK. The family business ethos remains as they work to build long-term relationships with their existing clients as well as attract new business.

Bilfinger Europa is always looking for great people who want to deliver real value for their clients, who like a fast-paced environment and who go the extra mile. With a dedicated in-house training team, Bilfinger Europa is committed to helping their employees progress in their chosen fields – in the last 12 months alone they offered over 20,000 hours of training for their employees.


Founded in Copenhagen in 1901, ISS provides fully bespoke solutions for each of their clients, whether they have a single location or operate nationwide. They offer integrated facilities management for public and private clients across such diverse sectors as defence, education, financial services, food manufacturing, hotels and leisure, local authorities and restoration.

ISS sets itself apart from competitors by empowering its 540,000 employees to provide the human touch in everything they do. With 47,200 people in the UK, the company culture has been built on respect for each other, shared values and the ability to realise potential through industry-leading development programmes. They’re also committed to paying everyone they employ a living wage.


With over 15 years of experience, Servest offers customised solutions for their 9,000 clients worldwide – whether that’s a single service or their full range of hard and soft facility management services. The clients, 85% of whom have been with them for over 8 years, are offices, stores, hotels, shopping centres, museums, schools and distribution centres.

Long-term relationships aren’t just for their clients; staff retention rates are 96% and they have 16,000 people managing 6,000 sites across the UK. They invest continuously in staff training and development and offer a Future Leader Management Programme, a 2-year development programme with 3-month placements throughout various business functions.


Amey, whose origins were in construction, has focused wholly on integrated services since 1995. The company boasts an impressive list of private and public sector clients, including the Ministry of Defence, Ministry of Justice, Home Office, hospitals, local authority buildings, schools, flagship offices, historic town hall buildings and some of the UK’s most secure sites.

The company has around 21,000 employees and seeks to attract, develop and retain great people. They can provide a clear view of how an employee will progress within the company and they have development programmes to invest in the managers of tomorrow.

Want to know more? Contact Maxwell Stephens to discuss your next opportunity.