London Facilities Manager

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  • Job Reference: PR/000339
  • Job Title: London Facilities Manager
  • Location: London
  • Basic Salary Range: Up to £35,000 + Package
  • Job Type: Permanent
  • Posted 4 years ago
  • This position has been filled

Our client is a registered charity whom occupy a fabulous building in Central London

You will be responsible manage the provision of the London venue (for internal members of staff, Members/volunteers, external customers/visitors and guests) in line with the Group’s operational requirements.

Key Responsibilities:

• Support, coach, mentor and manage the team to ensure they are highly effective at providing a service that fully supports clients who use the venue;
• Develop and implement a marketing strategy for the conference facilities to ensure a balance between Group requirements / third party usage that enables maximum utilisation and income generation;
• Develop and implement health and safety policies/procedures for the London office to ensure compliance with all relevant regulations and legislation;
• Manage, monitor, review, re-tender and implement all London facilities contracts / services in line with operational requirements to ensure effective service provision and asset management;
• Manage the agreed budget for the venue and provide timely information to the Head of Facilities for inclusion in the annual budgeting exercise;
• Manage the software systems to ensure that they comply with all relevant regulations and legislation;
• Significant interaction with other departments, external customers, honorary officers and suppliers to build relationships, seeking feedback to improve service levels;
• Identify trends and opportunities for future improvements to the conference facilities and prepare project proposals for the Head of Facilities consider;
• Assist the Head of Facilities with the provision of facilities contracts / services at the Swindon office and deputise in periods of absence;
• Flexibility is required of all job holders to adjust responsibilities as required from time to time by their Line Manager/Divisional Director;
• There is an expectation that all staff will live the companies values and support making IT good for society;
• Continually looking at ways to make improvements to systems, processes and procedures;
• The content and reporting lines detailed in this job description may be reviewed and changed from time to time to reflect organisational requirements.

Skills Required
• Excellent interpersonal skills with the ability to deliver a customer focussed service
• Excellent level of literacy & numeracy with good attention to detail
• Excellent IT skills including knowledge of Microsoft apps, facilities software & AV equipment
• Ability to work on own initiative
• Ability to remain calm under pressure and handle challenging situations
• Good organisational skills, time management and ability to multi-task
• Positive and flexible approach to working with a can-do attitude.

Previous Experience
• Facilities or office management
• Current health and safety regulations
• Facilities software systems and AV equipment

• BIFM Level 4 qualification or equivalent experience
• 5 GCSE’s including Maths & English at Grace C or above
• IOSH Managing Safely

• First Aid
• Fire Warden
• EvacChair
• Manual Handling
• Basic food hygiene certificate
• Well spoken, articulate and positive