Senior Facilities Help Desk Manager

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  • Job Reference: PR/001065
  • Job Title: Senior Facilities Help Desk Manager
  • Location: Oxfordshire
  • Basic Salary Range: Up to £45,000 + excellent package and opportunities
  • Job Type: Full Time
  • Posted 3 months ago

Maxwell Stephens have been asked to recruit on behalf of a design, management and development company for a Senior Facilities Help Desk Manager role.

The Senior Facilities Help Desk Manager will implement and ensure the smooth running of a PPM maintenance regime for a prestigious London based Client.

Your Role

This is a brand new role and involves setting up the relevant chosen Facilities Management software package to manage all the relevant activities.

You will be responsible for setting up and monitoring PPM planners as well as setting up contracts with suppliers.

In addition it would be expected you manage smoothly and successfully deliver small additional / remedial works projects on time and on budget whilst meeting the client’s quality requirements.

You will be responsible for obtaining quotations, understanding lead times and prices on products and suppliers, advising clients accordingly and obtaining their approval to proceed. You will report to the client on a monthly basis and attend the meetings as required.

You will contribute to the overall success of the business by supporting internal colleagues on any other tasks as required and maintaining accurate records of all activities.

Skills and Experience

You will have experience in facilities management and FM software. You will also have experience of purchasing, logistics and deliver an excellent standard of customer service.

You will have strong communication skills, written and verbal with the ability to prioritise and work under pressure.

You will be a positive team player with the ability to multi-task to ensure colleagues and clients are kept updated at all times.

You will have strong IT skills and the initiative to source, negotiate and purchase equipment and supplies to ensure the clients needs are met.

You will be methodical and organised in your approach to finding solutions.

To Apply

Maxwell Stephens is expecting a large volume of applications for this role. We’re keen to place the correct person with our client as soon as possible. Therefore, we encourage all interested FM professionals with the experience to successful expedite this role to contact us without delay.

Please call 0207 118 48 48 to speak to one of the Maxwell Stephens team or alternatively you can email your cv to to apply.

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