Centre Manager

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  • Job Reference: 1213
  • Job Title: Centre Manager
  • Location: West Midlands
  • Basic Salary Range: Up to £60,000 plus package
  • Job Type: Full Time
  • Posted 5 years ago
  • This position has been filled

We have a fantastic opportunity for an experienced Centre Manager to work for a leading property organisation in the Birmingham area. The role will be responsible for managing the operational activities of an extensive, popular site and supervisory responsibility for other staff in the property.

As well as providing a long term career opportunity within a global organisation, the role will also receive benefits such as an achievable 10% bonus.

Key Responsibilities

  • Delegate, supervise and develop junior team members
  • Work as part of a team, supporting other team members and recognising the work of others
  • Build and maintain relationships with the wider team
  • Contribute to team’s business plan
  • Develop and maintain a positive image of the building in its location
  • Liaise with tenants and deal with any operational queries they might have
  • Attend tenants’ meetings with the surveying team
  • Liaise with local authorities as appropriate
  • Responsible for the drafting, control and reporting of service charge budget and expenditure for the site(s)
  • Tender and place contracts for services relating to the site(s)
  • Monitor all activities relating to the site(s), reporting and taking action as appropriate
  • Regular inspections of the building fabric
  • Work with key stakeholders and external consultants in ensuring a maintenance and repair programme is in place
  • Manage major work programmes on site, acting as the liaison point for all parties involved
  • Responsible for Health and Safety compliance on site, and the maintenance of records
  • Proactively manage risk and deal with insurance issues on site
  • Ensure the property achieves the KPIs set by the client, in conjunction with other stakeholders
  • Produce regular reports to operational team as required
  • Any other duties as directed by your Line Manager

Desired Skills and Experience

  • Previous Centre Management experience (Essential)
  • Experience within a retail environment
  • Experience of managing properties in excess of 400,000 sq. ft.
  • IOSH (NEBOSH Preferred)
  • Constantly updating knowledge of legislation relating to property management
  • Able to build and maintain multiple client relationships
  • Understand the client’s investment objectives
  • Able to build and maintain tenant/customer relationships
  • Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements
  • Be able to specify services, tender contracts and select service providers
  • Know and be able to apply legislation and policies relating to Health and Safety and Environmental protection
  • Understand insurance relating to buildings and the FSA regulations
  • Able to use IT software such as Word, Excel, and databases