M&E Contract Manager – Ref 754

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  • Job Reference: 754
  • Job Title: M&E Contract Manager – Ref 754
  • Location: North London
  • Basic Salary Range: Circa £40,000 + Package
  • Job Type: Full Time
  • Posted 6 years ago
  • This position has been filled

Our client are a successful service provider whom operate nationwide across both the private and public sectors.

  •  Manage service delivery, client and key stakeholders in line with contract and/or contract portfolio KPI’s and local performance indicators
  • Ensure service delivery meets financial targets and operates within agreed budget.
  • Develop and deploy Service Plans and Key Work Objectives to meet ongoing and changing needs of stakeholders, clients and customers
  • Develop effective client and partner relationships in order to identify, propose and secure profitable work within the client base or scope of a contract to meet business growth targets
  • Participate in contract reviews with managers and directors.
  • Ensure plans and processes in place to prioritise & delegate workloads to achieve contract objectives
  • Produce and maintain contract sectional plan and Key Work Objectives
  • Develop customer relations in order to maximise perception of the business and maximise future commercial opportunity
  • Ensure service delivery reinforces Values and ensure alignment of change with vision and strategy
  • Ensure generation of accurate management, financial and performance information consistent with reporting requirements
  • Analyse data for reporting to clients, inform strategic and operational planning and enable services to be delivered with specific outcomes
  • Identify opportunities to develop and refine management processes, information systems, technology and processes improvement
  • Ensure organisational development, staff and other improvement plans are developed and deployed to maximise contract performance and financial return
  • Ensure all staff performance is managed through PPR’S including setting out clear key work objectives aligned with the plans.
  • Identify, enable and deliver cultural change and behaviours through flexible working and outcome-focused approaches
  • Undertake other duties, tasks or reasonable requirements associated with contract, customer management and performance improvement
  • Understands contractual requirements, KPI’s and client/stakeholder requirements
  • Understands managerial and leadership concepts and demonstrates best practice and good business management practices
  • IOSH or NEBOSH
  • The post holder must have a driving licence as travel between sites and to meetings off site will be a necessary part of the role
  • Must undertake an enhanced disclosure through the Criminal Records Bureau and meet the requirements of our clients CRB Policy