Maintenance Helpdesk Administrator (Part Time)

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  • Job Reference: 1049
  • Job Title: Maintenance Helpdesk Administrator (Part Time)
  • Location: High Wycombe
  • Basic Salary Range: Up to £23,000 pro-rata
  • Job Type: Part Time
  • Posted 5 years ago
  • This position has been filled

Our client are a family run organisation who provide specialist Engineering Skills to the Building Services sector. Due to growth and success they now require a Maintenance Helpdesk Administrator on a part time basis to assist the team within their vibrant environment.

Our client are offering flexible working hours, Monday to Friday, for a personable, organised and dedicated individual who has a background in a service delivery organisation.

Reporting to the Maintenance Co-Ordinator you will carry out the following duties;

  • Check emails daily and deal with any issues raised via engineers/clients.
  • Deal with any subsequent follow ups required for clients/engineers etc.
  • Produce and submit quotations raised from visits to site to clients.
  • Ensure that orders placed with suppliers and quotations received are correct and dealt with in a timely manner.
  • Deal with the jobs raised in their entirety and bring to a successful conclusion, and maintain or improve the profit margins.
  • Ordering of materials and sub-contract works used within the contracts, ensuring the best possible price is secured. Following supply of materials to ensure the correct price is invoiced.
  • Ensure the company submits the correct invoices or applications to ensure the stable cash flow of the project.
  • Control on site labour that is necessary to complete the jobs.
  • Scheduling, raise rams where required for visits, booking in engineers to site. Check off Maintenances.
  • Follow up to ensure all parts are on site.
  • Raise Invoices as required.
  • Run monthly activity and billing reports.
  • Record / manage engineer’s/staff holiday diary.
  • Organise and book all accommodation, as required

Essential Skills

  • Previous experience working for a Service Provider
  • Excellent IT skills
  • Financial awareness
  • Administration experience

Desirable Skills

  • Previous employment within a Helpdesk environment
  • Experience within a maintenance or hard services company

Working hours for this role are 9:30am – 2:30pm (Monday to Friday)

This is a genuine long term opportunity for a candidate looking for flexible working. If your skills and experience match the above, please submit your CV to CV@Maxwellstephens.com or call Ashley 0207 118 4848.