Background & Client Overview
Aegis Media, now part of Dentsu, is a global media and digital communications organisation recognised for innovation, creativity and high standards of service delivery.
Maxwell Stephens was appointed to recruit an experienced Facilities Manager for Aegis Media’s offices at 10 Triton Street, Regent’s Place, London.
The role was central to maintaining a safe, efficient and professionally managed workplace. The successful candidate needed to combine strong operational Facilities Management experience with team leadership, health and safety expertise, procurement capability and a clear commitment to customer service.
The Challenge
Aegis Media required a Facilities Manager capable of taking ownership of a broad range of workplace responsibilities while maintaining consistently high standards for employees and visitors.
The position demanded someone who could manage day-to-day operations effectively while also developing the Facilities team, strengthening compliance and maintaining productive relationships with suppliers and internal stakeholders.
Key requirements included:
Facilities Operations
Coordinating workplace services and ensuring the Regent’s Place office remained safe, functional and professionally maintained.
Team Leadership
Managing and developing a team of Facilities Assistants, establishing clear expectations and maintaining high standards of service delivery.
Health & Safety Management
Overseeing workplace health and safety arrangements, including statutory requirements, employee training and emergency preparedness.
First Aid & Fire Safety
Coordinating training for First Aiders and Fire Marshals and ensuring appropriate procedures were understood and maintained.
Building Inductions
Managing inductions for employees and visitors to ensure relevant workplace, safety and security requirements were clearly communicated.
Procurement & Supplier Management
Managing purchasing processes, raising and monitoring purchase orders and maintaining effective relationships with external suppliers.
Financial Administration
Liaising with suppliers and internal finance teams to support timely payments, accurate recharges and effective cost control.
Customer Service
Providing responsive Facilities support and ensuring workplace-related issues were addressed quickly and professionally.
Our Recruitment Approach
Maxwell Stephens conducted a targeted search for Facilities Management professionals with proven experience in high-quality corporate environments.
Our assessment focused on candidates who could demonstrate a strong combination of operational competence, leadership and customer-service capability.
Particular emphasis was placed on experience in:
- managing Facilities teams
- workplace health and safety
- emergency procedures and compliance
- supplier and procurement management
- financial administration
- FM systems and technology
- stakeholder communication
- customer-focused service delivery
Aegis Media also required someone who could operate effectively within a fast-paced and collaborative media environment, making cultural fit an important part of the selection process.
Following a detailed search and assessment process, Maxwell Stephens successfully placed a highly experienced Facilities Manager.
Outcome & Impact
The successful candidate quickly took ownership of several important areas of the Regent’s Place operation.
Stronger Team Leadership
The Facilities Manager provided clear leadership and development for the Facilities Assistants, helping maintain a consistently professional service for Aegis Media employees.
Enhanced Health & Safety
The candidate strengthened health and safety management across the workplace, including coordination of First Aider and Fire Marshal training, building inductions and wider compliance activity.
Improved Procurement & Financial Coordination
Effective management of purchase orders, supplier relationships, payments and recharges helped improve the efficiency of procurement and Facilities administration.
Higher Standards of Customer Service
A proactive and responsive approach to Facilities issues helped improve the experience of internal customers and ensured operational problems were addressed efficiently.
Stronger Supplier Relationships
Clear communication and closer oversight of service providers helped strengthen supplier performance and support more consistent service delivery.
Improved Operational Efficiency
The Facilities Manager’s structured approach to team management, procurement and workplace services contributed to a more coordinated and efficient Facilities operation at Regent’s Place.
Outcome
The successful placement provided Aegis Media with a Facilities Manager capable of balancing operational delivery, compliance, team leadership, procurement and customer service within a demanding corporate environment.
The appointment demonstrates Maxwell Stephens’ ability to identify Facilities Management professionals who can maintain high workplace standards while strengthening the performance and responsiveness of the wider FM function.
Looking for an experienced Facilities Manager to strengthen your corporate workplace operations? Contact Maxwell Stephens to discuss your recruitment requirements.