Overview
We partnered with a unique and growing organisation in the memorial park sector to successfully appoint a Facilities Manager responsible for overseeing infrastructure, compliance, and operational performance across multiple UK sites.
The Client
Our client operates a portfolio of environmentally conscious memorial parks, offering a progressive and sensitive approach within a traditionally underserved sector. With continued growth and increasing operational complexity, they required a facilities professional capable of supporting both day-to-day operations and long-term development.
The Challenge
This was not a typical Facilities Manager role. The successful candidate needed to:
• Oversee six geographically dispersed sites, requiring regular travel and strong autonomy
• Balance hands-on operational delivery with strategic oversight
• Take ownership of health & safety compliance across all locations
• Manage contractors, assets, fleet, and infrastructure in a highly regulated environment
• Support ongoing development projects while maintaining existing standards
• Align with a values-driven organisation operating in a sensitive and people-focused sector
The brief required a rare combination of technical competence, emotional intelligence, and the ability to work collaboratively across multiple stakeholders.
Our Approach
We delivered a targeted and consultative recruitment process:
1. Deep Briefing & Role Positioning
We worked closely with senior stakeholders to fully understand the operational structure, cultural nuances, and long-term vision of the organisation. This allowed us to position the opportunity effectively in the market.
2. Targeted Search Strategy
Rather than relying solely on active applicants, we conducted a proactive search focused on candidates with:
• Multi-site facilities management experience
• Strong health & safety leadership credentials
• Proven contractor and asset management expertise
• Experience working in complex, decentralised environments
3. Rigorous Screening Process
Candidates were assessed not only on technical capability but also on:
• Cultural alignment
• Communication style
• Ability to operate independently across multiple locations
• Project delivery track record
4. Shortlist Delivery
We presented a high-quality shortlist of pre-qualified candidates, each aligned to the client’s technical and cultural requirements.
The Outcome
We successfully placed a Facilities Manager who:
• Brought extensive multi-site experience across operational environments
• Demonstrated strong leadership in health & safety compliance and audits
• Had a proven track record in managing contractors, assets, and infrastructure
• Showed the adaptability and mindset required to thrive in a values-led organisation
The successful candidate quickly integrated into the business and is now supporting both operational performance and future development initiatives across all sites.