Background & Client Overview
Aquarius Real Estate manages a diverse portfolio of multi-let commercial properties, requiring consistent Facilities Management standards across multiple buildings, tenants and service providers.
To support the effective management of this portfolio, Aquarius appointed Maxwell Stephens to recruit an experienced Facilities Manager capable of taking ownership of operational performance, statutory compliance and service delivery.
The role required a commercially aware and highly organised professional who could balance the day-to-day demands of a multi-let estate with longer-term objectives around efficiency, compliance, tenant experience and sustainability.
The Challenge
Managing a multi-let property portfolio creates a complex range of Facilities Management responsibilities.
Aquarius required a Facilities Manager who could coordinate multiple services and contractors while ensuring buildings remained safe, compliant, efficient and well maintained.
Key requirements included:
Multi-Site Facilities Management
Experience managing services across a varied commercial property portfolio while maintaining consistent operational standards.
Statutory Compliance
A detailed understanding of Facilities Management compliance requirements and the ability to ensure relevant inspections, documentation and procedures remained up to date.
Health & Safety Management
Strong knowledge of workplace health and safety, supported by appropriate professional training or qualifications such as IOSH and NEBOSH.
Contractor & Supplier Management
The ability to manage external service providers, monitor performance and ensure works were completed safely and to the required standard.
Operational Efficiency
A proactive approach to identifying inefficiencies, resolving operational issues and improving the overall performance of Facilities services.
Tenant & Stakeholder Management
Strong communication skills and the ability to build productive relationships with occupiers, contractors, property teams and other stakeholders.
Sustainability
An understanding of how Facilities Management can support more sustainable building operations and help improve environmental performance across a property portfolio.
Our Recruitment Approach
Maxwell Stephens conducted a targeted search for Facilities Management professionals with proven experience in multi-let commercial property environments.
Aquarius required someone capable of working independently, taking responsibility for a broad operational remit and maintaining close attention to detail across multiple sites.
Our assessment focused on candidates with:
- at least five years of relevant Facilities Management experience
- strong health and safety knowledge
- experience managing statutory compliance
- contractor and supplier-management capability
- commercial property or multi-let portfolio experience
- strong organisation and problem-solving skills
- a proactive approach to service improvement
Through our specialist network and detailed assessment process, we identified a candidate whose experience and capabilities closely matched Aquarius Real Estate’s requirements.
Outcome & Impact
Maxwell Stephens successfully placed an experienced Facilities Manager who integrated effectively into the Aquarius Real Estate team and strengthened the management of its portfolio.
Improved Operational Efficiency
The successful candidate introduced a proactive approach to day-to-day Facilities Management, helping improve coordination and the overall efficiency of service delivery.
Stronger Compliance Management
Greater oversight of statutory and health and safety responsibilities helped ensure compliance requirements were managed consistently across the portfolio.
Enhanced Contractor Management
Closer coordination of service providers strengthened accountability and helped ensure maintenance and Facilities services were delivered to the required standards.
Improved Portfolio Oversight
The appointment provided Aquarius with dedicated Facilities Management expertise capable of maintaining attention to detail across a diverse range of multi-let assets.
Greater Focus on Sustainability
The candidate supported a more considered approach to sustainable Facilities Management, helping ensure environmental performance remained part of the wider operational agenda.
Stronger Stakeholder Relationships
Professional communication with tenants, contractors and internal stakeholders supported a more responsive and collaborative approach to property management.
Outcome
The successful placement strengthened Aquarius Real Estate’s Facilities Management framework and provided the business with a professional capable of balancing compliance, operational performance, contractor management and tenant requirements across a complex property portfolio.
The assignment demonstrates Maxwell Stephens’ ability to recruit Facilities Management professionals for multi-let commercial real estate environments, where attention to detail, technical knowledge and proactive service management are essential.
Looking for an experienced Facilities Manager to oversee a complex commercial property portfolio? Contact Maxwell Stephens to discuss your recruitment requirements.
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Aquarius Real Estate Facilities Manager Recruitment Case Study | Maxwell Stephens
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See how Maxwell Stephens recruited a Facilities Manager for Aquarius Real Estate to strengthen compliance, operations, contractor performance and portfolio management.