Property & Estate Management Appointments for Broadgate Estates

About Broadgate Estates

Broadgate Estates is one of the UK's leading property and estate management organisations, responsible for the day-to-day operation of commercial, mixed-use and destination estates. Broadgate Estates, then British Land's property management arm, managed some of London's most prominent commercial developments and worked with investors to protect the performance and long-term value of well-known buildings.

The portfolio behind these appointments spans City office buildings, mixed-use campuses such as Regent's Place and Paddington Central, the King's Cross regeneration, the Green Park business park in Reading, the first phase of Battersea Power Station, the East Village residential community and a Midlands retail and mixed-use portfolio managed on behalf of Eagle One. Each of those assets depends on property, estate and facilities professionals who can hold occupier service, compliance and financial performance together.

Our work with Broadgate Estates

Maxwell Stephens has partnered with Broadgate Estates on a long series of appointments, from director-level executive searches to assistant property managers and operational support. Each assignment was run as its own search, defined by the asset it served rather than a generic job title. The appointments covered here are:

• Senior leadership: Estate Director (East Village), Technical Director (King's Cross Estate), Director of Engineering (King's Cross Estate), Director of Estate Services (Broadgate), Client Services Director (One Angel Court) and Regional Centre Manager (Eagle One Midlands portfolio).
• Management: Property Managers at the Blue Fin Building, King's Cross Estate (two appointments), Broadgate Tower and 1 Finsbury Avenue; Service Excellence Manager at Green Park, Reading; Facilities Manager at 10 Portman Square; Estate Property & Communications Manager at Paternoster Square; Estate Manager at Paddington Central; Phase 1 Facilities Manager at Battersea Power Station.
• Assistant and support: fourteen assistant property, estate, facilities, events and operations roles across Broadgate, Regent's Place, King's Cross, Elephant & Castle, More London, Here East, London Bridge City and other City buildings.

Senior leadership appointments

At director level the pool is small and the candidates are rarely looking, so each of these searches was run as an executive search rather than an advertised vacancy. Broadgate Estates needed leaders who could balance day-to-day operational delivery with long-term estate strategy while managing occupiers, service partners and other stakeholders.

Estate Director, East Village

Originally developed as the London 2012 Olympic Athletes' Village, East Village is a high-profile residential estate with significant importance for regeneration, long-term legacy and affordable housing. Broadgate Estates appointed Maxwell Stephens to recruit its Estate Director, a senior property professional with substantial experience of large-scale residential estates and complex multi-building environments.

The assignment was sensitive. The identities of the organisations involved had to stay confidential throughout the initial process, Equal Opportunities data had to be gathered without compromising that confidentiality, and the search ran to a strict timetable. The difficulty in a confidential search at this level is describing the opportunity compellingly enough to draw senior candidates out without disclosing the detail that would identify the organisations behind it.

Advertising and direct approaches set out the scale, seniority and strategic importance of the role without naming the parties. We mapped senior professionals with experience of large residential estates, multi-building residential portfolios, resident and stakeholder engagement and regeneration environments, then assessed them on the scale of estates managed, leadership, communication style and suitability for a high-profile, sensitive setting. Maxwell Stephens kept in regular contact with Broadgate Estates throughout.

By the agreed deadline we delivered a shortlist of five qualified candidates who met the core requirements, with confidentiality maintained and Equal Opportunities information handled appropriately. The appointed Estate Director took responsibility for residential, commercial and public realm operations across the estate, together with community engagement, sustainability and service standards.

Technical Director, King's Cross Estate

Broadgate Estates, as managing agent for the King's Cross Estate and its buildings, needed a senior technical and facilities management leader. The brief covered technical leadership across building services, service partner and contractor management, energy-reduction and sustainability initiatives aligned with ISO 14001 standards, a proactive approach to occupier and client experience, and continuous improvement driven by performance data and stakeholder feedback.

Candidates who are strong on the engineering side of a large estate are not rare. Candidates who pair that with the commercial judgement to manage outsourced partners, the credibility to influence senior stakeholders and a genuine interest in environmental performance are a much smaller group, and that combination defined the search. Maxwell Stephens ran a targeted search rather than relying on advertising response, and weighted technical depth, leadership style and sustainability commitment equally from the outset. Particular attention went to evidence of leading multidisciplinary technical teams, managing specialist service partners and delivering energy-efficiency improvements.

We placed a Technical Director who took responsibility for technical services, service partner performance, energy and sustainability, and the occupier experience across the estate.

Director of Engineering, King's Cross Estate

King's Cross blends heritage architecture with commercial, retail and public space in one of Europe's most ambitious regeneration projects. The appointed Director of Engineering led engineering operations across the estate, overseeing critical infrastructure, asset performance, sustainability initiatives and technical compliance.

Director of Estate Services, Broadgate

Broadgate combines office accommodation, retail, hospitality and public realm in the City of London. The appointed Director of Estate Services took responsibility for the strategic and operational management of the estate, overseeing service delivery, supplier partnerships, sustainability initiatives and long-term estate planning.

Client Services Director, One Angel Court

One Angel Court is a landmark office development in London's financial district. The appointed Client Services Director was responsible for the occupier experience, leading customer service initiatives and developing service strategies for the building, strengthening stakeholder relationships and raising service standards across the asset.

Regional Centre Manager, Eagle One Midlands Portfolio

Eagle One's Midlands portfolio comprises retail and mixed-use destinations serving local communities and businesses, managed by Broadgate Estates on Eagle One's behalf. Maxwell Stephens recruited the Regional Centre Manager for Broadgate Estates. The appointee oversaw multiple sites, taking responsibility for operational performance, tenant engagement, commercial delivery and asset enhancement while keeping standards consistent across all locations.

Property, estate and facilities manager appointments

At manager level the bar rises: these are the people occupiers, contractors and landlords deal with directly, and the reputation of the asset rests on how they perform. A regeneration scheme in its first phase of occupation, a business park with a sustainability reputation to protect and a City office tower each need a different kind of manager.

Property Manager, Blue Fin Building

The Blue Fin Building is a high-profile Grade A office development in the City. Broadgate Estates needed a Property Manager to take overall operational management of the building: annual service charge budgets and financial reporting, procurement and management of hard and soft FM contracts, Health & Safety and statutory compliance, contractor performance against KPIs and SLAs, refurbishment projects, emergency planning and business continuity, and sustainability performance.

On a managed multi-let office building the Property Manager sits between the investor, the managing agent and the occupiers, and is accountable to all three at once. The service charge has to be defensible, the compliance record clean and the occupier relationships good enough to survive the disruption a working building produces. Candidates who have only managed a single occupier's premises rarely have that three-way experience.

We ran a targeted search among professionals who had managed high-quality commercial office developments, assessing service charge and financial management, Health & Safety leadership, contractor procurement, occupier engagement, project management, sustainability awareness and cultural fit. Maxwell Stephens placed a Property Manager whose experience matched the operational complexity of the building, covering occupier relationships, service charge and financial performance, compliance and contractor performance.

Property Manager, King's Cross Estate (two appointments)

Maxwell Stephens made two Property Manager appointments on the King's Cross development. The first was responsible for day-to-day property operations, occupier relationships, contractor coordination and compliance across this mixed-use environment. The second strengthened operational leadership further, supporting occupier services, estate operations, sustainability initiatives and contractor management.

Service Excellence Manager, Green Park, Reading

Green Park is an award-winning business park known for its sustainable design and occupier-focused environment. The Service Excellence Manager took a key role in improving customer experience, raising service standards and supporting operational performance across the estate.

Property Manager, Broadgate Tower

One of London's most prominent office towers, Broadgate Tower needs close operational oversight and strong occupier service. The appointed Property Manager led property management across the building, overseeing maintenance, occupier engagement and compliance.

Facilities Manager, 10 Portman Square

10 Portman Square is an office building in London's West End serving a range of high-profile occupiers. The Facilities Manager took responsibility for facilities operations, maintenance management, contractor performance, compliance oversight and sustainability initiatives.

Estate Property & Communications Manager, Paternoster Square

Paternoster Square combines office accommodation, retail and public space next to St Paul's Cathedral. The appointed professional managed both estate operations and occupier communications, strengthening stakeholder engagement across the estate.

Estate Manager, Paddington Central

Paddington Central is a canal-side mixed-use destination with offices, retail and public realm. The appointed Estate Manager was responsible for estate operations, occupier engagement and service delivery standards.

Property Manager, 1 Finsbury Avenue

1 Finsbury Avenue combines historic architecture with contemporary workspace in the City of London. The Property Manager managed operational performance, occupier relationships, maintenance coordination and compliance while supporting the building's ongoing evolution.

Phase 1 Facilities Manager, Battersea Power Station

Battersea Power Station needed specialist facilities leadership during the first phase of operational occupation. The appointed Facilities Manager took a central role in establishing facilities management processes, operational standards and service delivery frameworks as the destination launched.

Assistant and operational support appointments

Assistant-level roles on estates of this profile carry much of the occupier-facing work, and they are often recruited quickly and generically. We treated each as a distinct search shaped by the asset, prioritising stakeholder management, commercial awareness and a customer-focused approach. A riverside destination, a technology campus and a City office building do not call for identical people. The fourteen appointments were:

• Assistant Property Manager, 199 Bishopsgate: coordinating day-to-day operations and occupier communications for a prominent Broadgate office building.
• Assistant Property Manager, Regent's Place, 338 Euston Road: occupier engagement, service charge administration, maintenance coordination and financial reporting on a mixed-use campus.
• Assistant Property Manager, Exchange House: vendor management, compliance monitoring and property operations for one of Broadgate's best-known buildings.
• Assistant Property Manager, The Broadgate Tower: occupier services, contractor management and operational coordination in a Grade A tower.
• Assistant Property Manager, Broadgate Estate: supporting the estate management team on operational continuity and the occupier experience across the wider estate.
• Assistant Property Manager, The Minster Building: building operations, contractor coordination, compliance and day-to-day property management.
• Assistant Estate Manager, Regent's Place: occupier engagement, estate operations, maintenance coordination and community-focused events.
• Assistant Facilities Manager, Elephant & Castle: facilities operations, maintenance and compliance within a major regeneration project.
• Assistant Events & Marketing Manager, More London: planning and delivering events, occupier engagement initiatives and marketing on a riverside estate.
• Assistant Property Manager, Plantation Place South: contractor management, building operations and tenant communications in a City office building.
• Assistant Property Manager, 201 Bishopsgate: service delivery, occupier engagement and financial administration on the Broadgate campus.
• Assistant Property Manager, King's Cross: property operations, compliance management and occupier services across the estate.
• Operations Administrator, Here East: maintenance coordination, administration and occupier communication for the facilities and property teams on the Queen Elizabeth Olympic Park technology campus.
• Assistant Estate Manager, London Bridge City: estate operations, maintenance coordination and occupier engagement on a riverside mixed-use estate.

What the client said

Maxwell Stephens are a small but potent company…surgical in their approach and exacting in their application.

Ade Onagoruwa
Head of Employee Relations and Diversity, Equality & Inclusion, Broadgate Estates

Why it worked

Every assignment was briefed around the asset and the relationships the role has to hold, not a standard job description. An engineering director for a regeneration district, a client services director for a single City building and an estate director for a residential community are three different searches, and each was run as one. The same discipline applied at manager and assistant level, which is what allowed one partnership to keep delivering across office towers, campuses, a business park, a regeneration scheme and a residential estate without lowering the bar on any of them.

If you are appointing a senior leader, a property or facilities manager, or building a team across a portfolio of this kind, get in touch with our team.