HSSE and Facilities Appointments for Cluttons

About Cluttons

Cluttons is one of the UK's leading property consultancies, with a heritage of more than 250 years. It advises across the commercial, residential, investment and infrastructure sectors, with operations in the UK, the Middle East and South Africa and a strong presence in London and international markets. Its services include commercial property, residential, valuation, asset management, facilities management and strategic consultancy, and it manages a diverse portfolio of commercial properties on behalf of investors, landlords and occupiers.

Cluttons has worked with Maxwell Stephens on several recruitment assignments.

Our work with Cluttons

• Health, Safety, Sustainability & Environmental (HSSE) Manager, covering Cluttons' own operations and its client property management portfolio.
• Facilities Coordinator in the Commercial Management team, supporting a commercial property portfolio across London.

Health, Safety, Sustainability & Environmental Manager

Cluttons asked us to recruit an HSSE Manager to act as the firm's subject matter expert across health and safety, environmental management and sustainability. The role advised internal stakeholders and external property management clients; led compliance with UK health and safety legislation; managed the firm's Energy Savings Opportunity Scheme (ESOS) programme; carried out property inspections and workplace risk assessments; supported statutory compliance across the corporate office portfolio and ISO accreditation; mentored HSSE Coordinators; and worked closely with outsourced facilities management providers.

An HSSE role in a property consultancy is harder than the in-house equivalent because of the dual audience. The post-holder keeps the firm's own offices compliant while giving credible advice to clients about buildings the firm manages but does not own. Candidates who have only run compliance for a single employer often lack that advisory habit.

Working with Cluttons' leadership team, we searched for HSSE professionals from property consultancy, commercial real estate and facilities management backgrounds, with expertise in ESOS and energy management, statutory compliance, ISO management systems including ISO 14001, contractor management and risk assessment. GradIOSH, NEBOSH and IWFM qualifications, environmental management certifications and progress towards IEMA membership were treated as highly desirable, as a signal that a candidate treats HSSE as a discipline rather than an add-on to a facilities role.

We placed an HSSE Manager with extensive experience across health and safety, environmental compliance and property management. The role covers health and safety governance, sustainability and environmental performance, ESOS and environmental compliance, and statutory compliance across managed properties.

"I'd like to say a huge thank you to Maxwell Stephens for helping me secure this role. The team at Maxwell Stephens have been true professionals from start to finish, checking in with me every step of the way. If you're looking for a new role in Facilities Management, I can highly recommend speaking to Maxwell Stephens first! Thanks again!"

Health and Safety, Sustainability and Environmental Manager, Cluttons.

Facilities Coordinator, Commercial Management, London

As its Commercial Management division grew, Cluttons appointed us to recruit a Facilities Coordinator. The role supports the Regional Facilities Manager while taking direct day-to-day responsibility for several commercial properties in London: acting as the main contact for tenants and occupiers, managing service charge budgets, assisting with year-end service charge reconciliations under RICS guidelines, carrying out building inspections and audits, managing contractors, keeping sites compliant with health and safety and statutory requirements, supporting procurement and tendering, processing invoices and maintaining property records.

Managing-agent coordinator roles differ from in-house ones in one important way: the coordinator is spending the tenants' money, not the employer's. Service charge finance and RICS guidelines add a layer of financial discipline that someone from a single-occupier corporate office will not have met, which narrows the useful pool considerably.

We targeted people from commercial property management, managing agent environments and multi-tenanted office buildings, looking for service charge knowledge, contractor management, health and safety awareness (ideally IOSH), strong organisation and a customer-focused approach. Shortlisted candidates were assessed for technical capability and cultural fit.

We placed an experienced Facilities Coordinator who became an integral member of the Commercial Management team. The role covers facilities coordination across commercial properties, tenant relationships, compliance and risk management, and budget control.

Why it worked

Because Cluttons had worked with us before, each search could start from an existing understanding of the firm and concentrate on what made the role specific: the ESOS, ISO and client-advisory elements of the HSSE post, and the managing-agent and service charge context of the coordinator post. Neither was treated as a generic vacancy.

If you are recruiting HSSE, facilities or portfolio-facing roles for a property consultancy or managing agent, get in touch with our team to discuss the brief.