Background
DCT required an experienced Facilities Coordinator to support its Soft Services Manager and help maintain consistently high standards across the workplace.
The role sat between the core business and Facilities Management service providers, making communication, coordination and service quality central to the appointment.
The Challenge
DCT needed a Facilities Coordinator who could support the development and implementation of changes to contracted services, build productive relationships with suppliers and help maintain compliance with quality-management requirements.
The remit covered a broad range of workplace services including AV, air conditioning, cleaning, pest control and security.
The successful candidate needed relevant Facilities Management experience, a practical understanding of industry standards and legislation, strong customer-service skills and the ability to manage multiple priorities against tight deadlines.
The Market for This Role
Our 2026 salary benchmarks put Facilities Coordinator roles at around £28,000 to £38,000, depending on location, sector and scope.
Coordinator roles that sit between the business and its service providers depend as much on communication as on technical knowledge. The coordinator is often the first person staff and suppliers call, so organisation and service manner matter from day one.
Our Recruitment Approach
Maxwell Stephens conducted a focused search for candidates with strong Facilities Management coordination experience and the interpersonal skills required to work effectively across internal stakeholders and external service partners.
Assessment focused on organisation, service orientation, regulatory awareness, communication and the ability to keep multiple workplace services moving at the same time.
The Results
We successfully identified and placed a highly qualified Facilities Coordinator for DCT.
The role covered contracted services including AV, air conditioning, cleaning, pest control and security, supplier relationships and quality-management compliance.
Need an experienced Facilities Coordinator to strengthen workplace service delivery? Contact Maxwell Stephens to discuss your recruitment requirements.
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