When Wilkinsoneyre approached us to recruit a Facilities Manager, the brief was clear: find someone exceptional. With a major office relocation on the horizon and a vibrant, creative studio environment to support, this role demanded a rare blend of technical know-how, hands-on practicality, and genuine people skills.
The Challenge
With more than 190 employees and a move to a brand-new, self-contained workspace near Old Street set for October 2025, the client needed a Facilities Manager who could hit the ground running.
This was no ordinary FM role. The successful candidate would:
• Work closely with the “New Office Team” on every aspect of the upcoming relocation
• Oversee snagging, settling-in, and establishing smooth communication with the new landlord
• Manage day-to-day building operations, including plant, equipment, office spaces, and outdoor areas
• Lead on Health & Safety, emergency procedures, and all compliance documentation
• Support an energetic studio environment—where no two days look the same
And importantly, they wanted someone who would genuinely fit—a positive, approachable presence who would become part of the fabric of the organisation.
Our Approach
Our team know that technical skills are essential—but cultural alignment can be transformative.
We spent time with Directors and team leads to understand the dynamics of the practice, the demands of the relocation, and the personality that would thrive in a creative environment. From there, we launched a targeted search focused on individuals with:
• Strong operational FM experience in busy office environments
• Hands-on technical ability, from maintenance tasks to AV support
• Solid Health & Safety knowledge (with IOSH/NEBOSH preferred)
• A proactive, solutions-driven mindset
• The communication skills to work confidently with leadership, contractors, and staff alike
Every candidate we shortlisted combined proven FM capability with the personable, “can-do” attitude the practice valued.
The Result
We successfully placed a standout Facilities Manager who met—and exceeded—the brief.
They brought:
• Experience managing complex office environments
• A strong grounding in H&S compliance and emergency procedures
• The confidence to take ownership of the relocation programme
• Practical skills for day-to-day fixes, improvements, and hands-on problem solving
• The warm, approachable personality the practice described as essential
Since joining, they have already begun embedding themselves into the organisation and are playing a key role in preparing the studio for its major relocation.
Candidate Testimonial
"I’ve had a fantastic experience working with Maxwell Stephens. From the very beginning, Will and Peter have been incredibly attentive and supportive, consistently following up throughout the entire process. They checked in regularly, kept me updated at every stage, and made sure I always felt informed and prepared.
Their professionalism, communication, and genuine care really set them apart. I truly appreciate their dedication and would highly recommend them to anyone looking for a smooth and positive recruitment experience."