About Lambert Smith Hampton
Lambert Smith Hampton (LSH) is a commercial property and real estate consultancy operating across the UK and Ireland, with a strong reputation for property and Facilities Management services across complex commercial estates. Its managed portfolio includes high-quality, investor-managed office buildings where the managing agent's on-site team represents LSH to the landlord and to every occupier at once.
Our work with Lambert Smith Hampton
Maxwell Stephens has recruited Building Managers for LSH-managed commercial properties. The appointments covered here are:
- Building Manager, No1 Leeds
- Building Manager, The Capital Building
Building Manager, No1 Leeds
Lambert Smith Hampton Group Ltd appointed Maxwell Stephens to recruit a Building Manager for No1 Leeds, a Grade A office building in Leeds city centre of approximately 122,000 sq ft across eight floors. The role covered day-to-day building operations, health and safety and statutory compliance, client and tenant relationships, building fabric and mechanical and electrical services, emergency and disaster management, construction and contractor oversight, permit-to-work procedures, and reporting through Microsoft Office and LSH's property-management systems.
A single-building Grade A appointment concentrates the risk. There is no wider team to absorb a weak area, and the occupiers of a city-centre office judge the building by the person who runs it. The Building Manager has to be as comfortable challenging an M&E contractor's method statement as walking the floors with a tenant, and candidates who are strong at both are less common than the volume of Building Manager CVs suggests.
We searched for Building and Facilities Management professionals with Grade A commercial office experience, assessing M&E knowledge, compliance, contractor and construction-team management, permit-to-work procedures, occupier engagement and emergency planning, with cultural fit weighted as heavily as the technical checklist. Maxwell Stephens placed a qualified Building Manager who brought a proactive approach to day-to-day management, close attention to compliance, effective oversight of building fabric, M&E services and contractors, and stronger emergency preparedness.
Building Manager, The Capital Building
LSH appointed Maxwell Stephens to recruit a Building Manager for The Capital Building, a key property within its managed portfolio. The role spanned Facilities Management, health and safety compliance, contractor and service provider performance, on-site team management, tenant and occupier liaison, financial control of operational expenditure and day-to-day building operations.
The challenge was not simply to find the correct technical background, but a professional who could operate confidently within a property-management consultancy and support LSH's wider commitment to service. A managing agent's Building Manager represents the agent to the landlord and to every occupier, so how they carry themselves matters as much as what they know about the plant room.
We focused on candidates with FM and commercial property experience, ideally gained within a property-management consultancy, and assessed their ability to represent LSH with occupiers and service partners as well as their technical record. Maxwell Stephens placed a Building Manager with more than three years of relevant Facilities Management experience and a background in property-management consultancy. They integrated quickly into the LSH team, introduced a structured approach to building operations, tightened contractor oversight and improved communication with tenants.
What the client said
Delivered a highly professional service time and again, in an industry often not renowned for actual care and interest in your actual requirements.
Peter Carr
Director of Facilities Management, Lambert Smith Hampton
Why it worked
Both searches treated cultural fit as a requirement to be assessed, not a bonus to be hoped for. Grade A and managed commercial buildings reward technical competence only when it is matched by customer service and stakeholder handling, so candidates were tested on the building as it operates and on how they would represent LSH, not on the job description alone.
If you are recruiting a Building Manager for a commercial property or a managed portfolio, get in touch with our team.
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