Background
Matrix Chambers is one of the UK's leading barristers' chambers, with offices in London, Geneva and Brussels. Renowned for its expertise across a broad range of domestic and international legal matters, Matrix brings together some of the country's most respected independent barristers, advising clients across public, commercial, human rights and international law.
To support the smooth operation of its London headquarters, Matrix Chambers appointed Maxwell Stephens on an exclusive basis to recruit a Facilities Coordinator. This appointment was critical in ensuring the organisation's workplace continued to operate efficiently while delivering the exceptional standards expected within a prestigious legal environment.
The Challenge
Reporting directly to the Chief Operating Officer, the Facilities Coordinator would play a central role in managing the day-to-day operation of Matrix Chambers' offices while supporting business continuity and maintaining an outstanding working environment for barristers, staff and visitors.
The successful candidate needed to combine excellent organisational skills with a proactive, customer-focused approach and the ability to manage a wide range of operational responsibilities.
Key responsibilities included:
- Coordinating the day-to-day delivery of Facilities Management services.
- Managing relationships with external contractors and service providers.
- Overseeing planned and reactive maintenance programmes.
- Monitoring supplier performance and ensuring value for money.
- Maintaining the presentation and appearance of the offices.
- Supporting business continuity and disaster recovery planning.
- Managing office telecommunications systems.
- Assisting with meeting and event coordination.
- Supervising the Facilities & Administration Assistant.
- Supporting Health & Safety compliance.
- Responding to occasional out-of-hours operational, IT and security issues.
The role demanded flexibility, professionalism and the ability to manage competing priorities within a fast-paced professional services environment where service quality and attention to detail were paramount.
Our Approach
Working closely with Matrix Chambers' leadership team, Maxwell Stephens developed a detailed understanding of the organisation's operational requirements, workplace culture and expectations.
We undertook a targeted executive search focusing on Facilities professionals with experience supporting high-profile corporate and professional services environments.
Our search prioritised candidates with experience in:
- Facilities coordination and office management.
- Contractor and supplier management.
- Building maintenance administration.
- Health & Safety and Fire Safety compliance.
- Business continuity planning.
- Event and meeting support.
- Office technology and basic IT support.
- Team supervision and administration.
- Customer-focused workplace services.
Alongside technical capability, cultural fit was a major consideration. We sought candidates who demonstrated professionalism, discretion, strong communication skills and a genuine commitment to delivering exceptional service in a client-facing legal environment.
The Outcome
Following a comprehensive executive search and assessment process, Maxwell Stephens successfully appointed an outstanding Facilities Coordinator.
The successful candidate brought excellent organisational skills, Facilities Management experience and a proactive approach to workplace operations, enabling them to integrate quickly into the business.
Since joining Matrix Chambers, they have successfully:
- Enhanced day-to-day Facilities operations.
- Improved contractor coordination and supplier performance.
- Supported business continuity planning.
- Maintained high workplace presentation standards.
- Strengthened administrative processes across the Facilities function.
- Delivered responsive support to colleagues, barristers and visitors.
- Helped ensure the smooth operation of one of the UK's leading legal practices.
The appointment reinforced Maxwell Stephens' reputation for successfully recruiting Facilities professionals into highly prestigious professional services organisations where quality, discretion and service excellence are essential.
Executive Search for Professional Services
Professional services firms require Facilities professionals who combine operational excellence with exceptional customer service, discretion and attention to detail.
Through our specialist Facilities Management recruitment expertise, Maxwell Stephens successfully delivered a high-quality appointment that continues to support the efficient operation of Matrix Chambers' London headquarters.
Candidate Testimonial
"After months of struggling to find the right opportunity, Maxwell Stephens secured me an interview almost immediately with an outstanding organisation that turned out to be the perfect role. Their professionalism, attention to detail and continuous support throughout the process made a real difference to my career. I would highly recommend Maxwell Stephens to anyone looking to take the next step."