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Case study
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Pareto FM

Workspace Project Manager for Pareto FM

Workspace Project Manager for Pareto FM
Client
Pareto FM
Role placed
Workspace Project Manager
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Background

Pareto FM, a specialist Facilities Management provider known for delivering high-quality workplace and technical services, appointed Maxwell Stephens to recruit an experienced Workspace Project Manager.

The role was responsible for delivering capital investment and workplace projects across London, Dublin and Romania, managing each project from initial concept and stakeholder consultation through procurement, delivery and final close-out.

Given the geographical scope and complexity of the portfolio, Pareto FM required a professional who could combine project-management expertise, commercial awareness, stakeholder engagement and strong health and safety knowledge while delivering projects consistently across multiple locations.

The Challenge

Pareto FM needed a Workspace Project Manager capable of taking full ownership of complex workplace projects and ensuring they were delivered safely, efficiently and in line with business requirements. The successful candidate needed to understand every stage of the project lifecycle, from defining the initial brief through to cost management, statutory approvals and post-project review. Key responsibilities included:

  • Project scoping and brief development. Working with stakeholders to understand business requirements and translate project objectives into clearly defined scopes of work.
  • Procurement strategy. Developing appropriate procurement approaches designed to secure quality, commercial value and effective project delivery.
  • Stakeholder consultation. Engaging with key users, internal teams and senior stakeholders to ensure operational requirements were understood and incorporated into project plans.
  • Design and professional coordination. Working with professional advisers and consultants to develop appropriate designs, specifications and technical solutions.
  • Project governance and reporting. Preparing and presenting project updates at key milestones to secure stakeholder and business approval.
  • Budget and cost management. Developing project budgets, monitoring expenditure and maintaining financial control throughout the project lifecycle.
  • Programme management. Establishing realistic project timelines while taking account of operational constraints, dependencies and business-critical requirements.
  • Statutory and health and safety compliance. Managing statutory approvals and ensuring projects were delivered in accordance with relevant health and safety legislation.
  • Technology and workplace coordination. Working closely with IT and Moves, Adds and Changes teams to ensure technology, workspace and relocation requirements were effectively integrated.
  • Project close-out and continuous improvement. Completing project reviews, identifying lessons learned and using this knowledge to improve future project delivery.

The role therefore required an experienced workplace-project professional with a strong understanding of office relocations, fit-outs and staff moves. Pareto FM was particularly interested in candidates with recognised project or property qualifications, together with the commercial and technical capability to deliver projects across an international portfolio.

Strong communication was equally important. The successful individual needed to manage expectations across multiple stakeholder groups while remaining focused on budgets, timescales, risk and project quality. Workplace projects that span several countries add a layer that single-site project managers rarely encounter: different statutory regimes, different contractor markets and the need to keep a consistent standard without being on site every day.

Our Approach

Maxwell Stephens conducted a targeted search across our Facilities Management, workplace and property-project network. Our strategy focused on candidates who could demonstrate both technical competence and the ability to operate effectively within Pareto FM's high-performance culture. Candidates were assessed on:

  • End-to-end workplace project-management experience.
  • Office moves, fit-outs and relocation delivery.
  • Budget and cost-management capability.
  • Procurement and contractor management.
  • Health and safety knowledge.
  • Stakeholder consultation and communication.
  • Statutory and planning requirements.
  • Experience managing multiple projects and locations.
  • Relevant professional and project-management qualifications.

Professional qualifications and credentials were reviewed as part of the assessment process, alongside detailed interviews examining project experience and cultural fit. Following a comprehensive search, Maxwell Stephens presented Pareto FM with a shortlist of well-qualified candidates and placed an experienced Workspace Project Manager.

The Outcome

The successful candidate brought extensive workplace-project experience and quickly integrated into Pareto FM's operations. They brought:

  • Stronger project management capability. A structured approach to project delivery, supported by a PRINCE2 qualification and significant practical experience, strengthening project governance from initial brief through to completion.
  • Workplace change experience. Extensive experience of managing office moves, fit-outs and employee relocations, enabling them to manage complex workplace change while considering the operational needs of employees and the wider business.
  • Improved stakeholder engagement. Strong consultation and communication skills, helping ensure project requirements are clearly understood and stakeholders remain informed throughout delivery.
  • Greater cost control. Effective cost-management principles applied throughout the project lifecycle, maintaining close oversight of budgets and expenditure.
  • Stronger compliance management. A detailed understanding of health and safety legislation and local planning requirements, supporting the safe and compliant delivery of workplace projects.
  • Improved multi-location delivery. The ability to manage competing priorities and coordinate projects across multiple locations, giving Pareto FM greater consistency across its international project portfolio.
  • A focus on continuous improvement. Structured project close-out and lessons-learned reviews that capture insights for future projects.

The placement provided Pareto FM with a Workspace Project Manager capable of combining project delivery, commercial control, stakeholder management and workplace expertise across an international portfolio.

Why This Placement Worked

Project managers with a formal methodology are not scarce; project managers who also understand how a workplace actually functions on the day the desks move are. The brief here put both on an equal footing, and the assessment tested practical relocation and fit-out experience as closely as it tested qualifications.

The appointment demonstrates Maxwell Stephens' ability to recruit specialist Facilities and workplace-project professionals who can manage complex assignments from concept through to completion while supporting wider business objectives. If you are looking for an experienced Workspace Project Manager to deliver office moves, fit-outs or capital projects across your property portfolio, get in touch with our team to discuss your requirements.

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