Building Better Communities: How We Enhanced SBHG's Facilities Management and EDI Initiatives


We had the privilege of partnering with SBHG, a leading housing association committed to providing high-quality homes and excellent services across West London. With a dedication to fostering vibrant communities, SBHG sought to enhance its facilities management team with two pivotal roles: a Workspace, EDI & Wellbeing Business Partner and a Facilities Coordinator.

The Challenge

SBHG recognised the critical importance of optimising its facilities management practices to ensure the well-being of its residents and the efficiency of its operations. The organisation faced the challenge of finding top-tier talent capable of not only managing facilities effectively but also championing diversity, equity, and inclusion (EDI) initiatives while prioritising the well-being of employees and residents alike.

We collaborated closely with SBHG to understand their unique needs and culture. Leveraging our extensive network and industry expertise, we meticulously curated a pool of candidates for both roles who possessed the necessary blend of skills, experience, and values aligned with SBHG's mission.

For the Workspace, EDI & Wellbeing Business Partner role, we identified a dynamic professional with a proven track record in facilities management and a passion for promoting diversity and well-being in the workplace. This candidate demonstrated exceptional leadership capabilities and a deep understanding of how to create inclusive and supportive environments.

Simultaneously, for the Facilities Coordinator position, we sourced a detail-oriented individual with a strong background in facilities management and a keen eye for streamlining processes and procedures. This candidate's proactive approach and commitment to excellence made them an ideal fit for SBHG's dynamic team.

The Results

The recruitment of the Workspace, EDI & Wellbeing Business Partner and Facilities Coordinator has catalysed a positive transformation within SBHG's facilities management department.

With the guidance of the Workspace, EDI & Wellbeing Business Partner, SBHG has implemented a range of initiatives aimed at fostering a more inclusive and supportive work environment. Through targeted training programs, awareness campaigns, and policy enhancements, SBHG has taken significant strides towards becoming a more diverse, equitable, and inclusive organisation.

Meanwhile, the Facilities Coordinator has played a pivotal role in optimising the day-to-day operations of SBHG's facilities, ensuring that residents receive prompt and efficient support whenever needed. By implementing innovative solutions and leveraging technology, SBHG has been able to enhance the overall quality of its facilities management services, ultimately contributing to the well-being and satisfaction of its residents.