Background
The Royal Horticultural Society (RHS) is renowned for its dedication to horticulture and gardening excellence. RHS Wisley, one of its flagship gardens, is a haven for plant enthusiasts and nature lovers alike. With its diverse portfolio of properties, including historic buildings, offices, retail outlets, and more, maintaining the facilities to the highest standards is paramount.
The Challenge
RHS Wisley sought a Senior Facilities Manager who could seamlessly integrate into their management team and oversee the maintenance of their extensive property portfolio. They needed someone with a deep understanding of facilities management, exceptional leadership skills, and a commitment to delivering top-notch customer service.
We carefully reviewed the job requirements and collaborated closely with RHS Wisley to identify the perfect candidate. After an extensive search and rigorous selection process, we found an individual with the right blend of qualifications, experience, and passion for the role.
Our chosen candidate possessed a Recognised Facilities Management qualification (IWFM Level 4+), coupled with extensive expertise in health and safety (NEBOSH/IOSH). With a solid background in facilities management systems and project management, they were well-equipped to lead RHS Wisley's facilities team effectively.
The Results
Since joining RHS Wisley as Senior Facilities Manager, our candidate has made significant contributions to the site's operations. They've developed and implemented a comprehensive five-year FM plan, ensuring efficient maintenance across the property portfolio. By proactively managing external contractors and agencies, they've optimised service delivery while controlling costs—a testament to their strategic acumen.
Moreover, our candidate's commitment to health and safety has fostered a culture of compliance and accountability, enhancing the overall well-being of staff, volunteers, and visitors. Through their leadership, RHS Wisley continues to provide exceptional customer care and maintain its status as a premier destination for gardening enthusiasts.