Background & Client Overview
Tascor, a specialist service provider operating in Sussex under a Private Finance Initiative (PFI) contract, appointed Maxwell Stephens to recruit an experienced Facilities Manager to oversee essential maintenance, compliance and contractor-management activities.
The role was critical to ensuring statutory and planned maintenance programmes were delivered effectively while maintaining the high standards of safety, compliance and customer service required within a complex PFI environment.
The successful candidate needed to combine technical Facilities Management expertise, contractor oversight, health and safety knowledge and strong stakeholder management with a detailed understanding of the procedures and controls required within a contractual environment.
The Challenge
Tascor required a Facilities Manager capable of taking responsibility for a broad and compliance-focused operational remit.
The successful candidate needed to ensure maintenance activity was delivered efficiently and cost-effectively while meeting statutory requirements, warranty conditions and the organisation's internal procedures.
Key requirements included:
Planned & Statutory Maintenance
Managing comprehensive planned preventive and statutory maintenance programmes to ensure buildings, equipment and services remained safe, reliable and compliant.
Contractor Management
Identifying and appointing appropriately qualified contractors, checking insurance and safety documentation and ensuring works were completed to the required standards.
Compliance & Record Keeping
Maintaining accurate records of inspections, testing and maintenance activity to provide a clear audit trail and demonstrate compliance.
Health & Safety Management
Conducting risk assessments, implementing safe systems of work and ensuring Facilities activities complied with relevant health and safety requirements.
COSHH Management
Maintaining appropriate controls relating to the Control of Substances Hazardous to Health (COSHH) and ensuring relevant procedures were followed.
Permit-to-Work & Access Control
Maintaining robust permit-to-work and access-authorisation procedures to ensure contractors and other personnel operated safely within controlled areas.
Financial & Administrative Control
Managing purchase orders and supporting accurate administration in accordance with approved procedures.
Incident Management
Ensuring operational incidents were appropriately recorded, reported and followed up in line with company processes.
Stakeholder & Customer Management
Acting as a key point of contact for Sussex Police, the Contract Manager and other stakeholders, maintaining clear communication and high standards of customer service.
Our Recruitment Approach
Maxwell Stephens conducted a targeted search for Facilities Management professionals with proven experience across maintenance, statutory compliance, contractor management and health and safety.
Given the PFI environment, particular emphasis was placed on candidates capable of operating within clearly defined contractual and procedural frameworks.
Our assessment focused on professionals with experience in:
- planned preventive and statutory maintenance
- contractor procurement and supervision
- permit-to-work systems
- risk assessment and safe systems of work
- COSHH requirements
- compliance documentation and record keeping
- purchase-order administration
- stakeholder communication
- working within PFI or similarly controlled operational environments
The successful candidate also needed to demonstrate a proactive approach, strong attention to detail and the ability to maintain excellent service standards while managing multiple operational priorities.
Following a detailed search and assessment process, Maxwell Stephens successfully placed an experienced Facilities Manager with Tascor.
Outcome & Impact
The successful appointment strengthened Tascor's Facilities Management operation across several important areas.
Improved Maintenance Management
The Facilities Manager implemented effective maintenance programmes, helping ensure statutory and pre-planned activity was coordinated consistently and completed to the required standards.
Stronger Compliance
A rigorous approach to inspections, testing, risk assessments and documentation strengthened oversight of statutory and contractual requirements.
Enhanced Contractor Management
Closer control of contractor selection, insurance, safety documentation and performance helped improve accountability and the quality of outsourced maintenance activity.
Improved Health & Safety
The candidate maintained a strong focus on safe working practices, COSHH requirements and permit-to-work procedures, supporting a controlled and compliant working environment.
Greater Operational Efficiency
Effective management of purchase orders, maintenance activity and reporting processes helped improve the coordination of day-to-day Facilities operations.
Stronger Stakeholder Relationships
Professional communication with Sussex Police, the Contract Manager and other stakeholders helped maintain confidence in Facilities service delivery and ensured issues were addressed efficiently.
Outcome
The successful placement provided Tascor with a Facilities Manager capable of balancing maintenance delivery, statutory compliance, contractor performance, health and safety and stakeholder expectations within a demanding PFI environment.
The appointment demonstrates Maxwell Stephens' ability to recruit Facilities Management professionals for highly regulated and contract-driven operations, where attention to detail, procedural compliance and reliable service delivery are essential.
Looking for an experienced Facilities Manager to lead a PFI, compliance-driven or complex maintenance operation? Contact Maxwell Stephens to discuss your recruitment requirements.