Client Overview
URENCO is a global leader in uranium enrichment and nuclear fuel services, supplying low-carbon fuel to nuclear power stations around the world. Operating across Europe, North America, and Asia, URENCO plays a vital role in supporting energy security and the global transition towards more sustainable energy generation.
To support the day-to-day operation of its UK Head Office, URENCO required a Facilities Assistant capable of providing high-quality administrative and operational support to the facilities function while maintaining the organisation’s exceptionally high standards.
The Challenge
URENCO sought a Facilities Assistant who could operate effectively within a fast-paced and highly regulated corporate environment.
The successful candidate needed to provide comprehensive support across facilities operations, ensuring processes ran smoothly while delivering excellent service to both internal and external stakeholders.
Key responsibilities included:
- Supporting the day-to-day operation of the facilities department
- Coordinating administrative and facilities management processes
- Assisting with health & safety compliance activities
- Managing stock control and ordering processes
- Supporting contractor and supplier administration
- Maintaining facilities records and documentation
- Providing customer-focused support to employees and visitors
- Assisting with sustainability reporting and environmental initiatives
- Supporting financial and procurement processes
- Ensuring the smooth operation of office facilities and services
The role required a highly organised individual capable of managing multiple priorities while maintaining accuracy, professionalism, and attention to detail.
Our Approach
Understanding the Requirement
We worked closely with URENCO to gain a detailedunderstanding of the role, the team structure, and the qualities required tosucceed within a global organisation operating in a highly specialised sector.
Particular emphasis was placed on identifying candidates with:
- Facilities management or workplace support experience
- Strong administrative capabilities
- Excellent customer service skills
- Knowledge of health & safety processes
- Experience managing multiple priorities
- Strong communication and stakeholder management skills
- Experience using Microsoft Office applications, particularly Excel
- Familiarity with procurement, finance, or SAP systems
- An interest in sustainability and environmental reporting
Targeted Search Strategy
Using our specialist facilities management network, we conducted a focused search for candidates with a combination of facilities support experience and strong organisational capability.
We prioritised individuals who demonstrated:
- A proactive and self-motivated approach
- Excellent attention to detail
- Strong problem-solving abilities
- The ability to work independently and collaboratively
- A commitment to delivering high levels of customer service
Candidate Assessment
Candidates were carefully assessed against both the technical and behavioural requirements of the role, ensuring they possessed the adaptability and professionalism required to thrive within URENCO’s environment.
The Outcome
We successfully placed a highly capable Facilities Assistant who quickly became an integral part of the facilities team.
Bringing a strong blend of administrative expertise, facilities knowledge, and customer-focused service delivery, the successful candidate was able to contribute immediately to the smooth operation of the Head Office environment.
Results Delivered
Enhanced Facilities Support
The appointed Facilities Assistant strengthened day-to-day facilities operations, ensuring administrative processes were completed efficiently and accurately.
Improved Operational Efficiency
By maintaining organised records, supporting procurement activities, and coordinating key facilities processes, the candidate helped improve overall operational effectiveness.
Strong Customer Service
The successful candidate provided responsive and professional support to employees, visitors, contractors, and stakeholders, contributing to a positive workplace experience.
Health & Safety Compliance
Through effective administration and support, the candidate helped ensure facilities activities remained aligned with health& safety requirements and best practice standards.
Sustainability Support
The appointment provided additional support for environmental reporting and sustainability initiatives, contributing to URENCO’s broader corporate objectives.
The Impact
The successful placement has strengthened URENCO’sfacilities function, providing valuable operational support within a complexand highly regulated environment.
Key benefits delivered include:
- Improved facilities administration and coordination
- Enhanced operational efficiency
- Stronger support for health & safety compliance
- Better stakeholder and customer service delivery
- Effective support for procurement and facilities processes
- Increased capacity for sustainability and environmental initiatives
This successful appointment demonstrates MaxwellStephens’ ability to identify facilities professionals who combine operationalcapability, attention to detail, and customer-focused service to support theongoing success of leading global organisations.