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September 12, 2017
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Analysis & Commentary

How to Succeed in a Panel Interview

September 12, 2017
|
Analysis & Commentary
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1. Research Each Panel Member

If possible, find out who will be interviewing you before the interview.

Most employers will tell you the names and job titles of the panel members when confirming your interview.

Take time to understand:

  • Their role within the organisation
  • Their department
  • Their professional background
  • Any relevant LinkedIn profile
  • How they may interact with the role you're applying for

For example, if you're interviewing for a Facilities Manager position and one panel member is the Finance Manager, you can reasonably expect questions around budgeting, cost control and financial reporting.

Similarly, if an Operations Director is present, they may focus on service delivery, operational performance and stakeholder management.

Understanding each person's perspective helps you anticipate the areas they are most likely to explore.

2. Prepare for Different Types of Questions

You cannot predict every interview question, but you can prepare for the subjects most likely to arise.

Think about the priorities of each interviewer.

Examples might include:

Facilities Manager

  • Health and safety
  • Compliance
  • Contractor management
  • Building maintenance

Finance Manager

  • Budget management
  • Cost savings
  • Procurement
  • Forecasting

HR Manager

  • Leadership
  • Team development
  • Employee wellbeing
  • Conflict resolution

Operations Director

  • Service delivery
  • Performance improvement
  • Customer satisfaction
  • Strategic planning

Preparing examples for each area will help you answer confidently regardless of who asks the question.

3. Make a Positive First Impression

First impressions still matter.

When entering the room:

  • Smile.
  • Make eye contact with everyone.
  • Introduce yourself confidently.
  • Shake hands if appropriate.
  • Learn each interviewer's name.

Remembering names allows you to build rapport throughout the conversation and helps create a more natural discussion.

4. Engage the Whole Panel

A common mistake during panel interviews is focusing entirely on the person asking the question.

Instead:

  • Begin by answering the individual who asked.
  • Gradually include eye contact with the rest of the panel.
  • Finish by reconnecting with the original interviewer.

This ensures everyone feels included and demonstrates confident communication.

Remember, every panel member contributes to the hiring decision.

5. Adapt Your Communication Style

Each interviewer will have a different personality and communication style.

Some may:

  • Ask direct questions.
  • Prefer concise answers.
  • Encourage discussion.
  • Want detailed examples.
  • Focus on technical knowledge.
  • Explore your personality and motivation.

Remain authentic, but be flexible enough to adapt your communication style to the conversation.

Strong communicators naturally adjust their approach without changing who they are.

6. Build Connections Throughout the Interview

As the interview progresses, you'll often notice links between different questions.

Where appropriate, refer back to earlier discussions.

For example:

"Building on the maintenance strategy we discussed earlier..."

or

"Sarah, when you asked about contractor management, that links closely with budget control because..."

This demonstrates:

  • Active listening
  • Strong communication
  • Strategic thinking
  • Confidence

It also helps create a more conversational interview rather than a series of disconnected questions.

7. Use the STAR Technique

Many panel interviews include competency-based questions.

Structure your answers using the STAR method:

  • Situation – Briefly explain the context.
  • Task – Describe your responsibility.
  • Action – Explain what you personally did.
  • Result – Share the outcome and what you learned.

This keeps answers organised and ensures every interviewer can follow your thought process.

8. Prepare Questions for the Panel

Remember that interviews are two-way conversations.

Prepare thoughtful questions that demonstrate genuine interest in the role.

Where appropriate, direct questions to specific panel members.

Examples include:

To the Hiring Manager

  • What would success look like during the first six months?

To HR

  • What development opportunities are available?

To Finance

  • What are the biggest financial priorities for this department?

To Operations

  • What are the team's biggest challenges over the next year?

Tailored questions show you've considered each person's expertise and the wider business.

9. Stay Calm if Multiple Questions Are Asked

Sometimes panel members build on each other's questions before you've answered.

If several questions are asked together:

  • Pause briefly.
  • Clarify if necessary.
  • Answer them one at a time.

It's perfectly acceptable to say:

"There were a couple of questions there. I'll answer the first one, then come back to the second."

This demonstrates composure under pressure.

10. Remember Why Panel Interviews Exist

Many candidates assume panel interviews are designed to make the process more intimidating.

In reality, they are usually organised simply because they are more efficient.

They allow multiple decision-makers to:

  • Meet the candidate once.
  • Assess different competencies.
  • Discuss impressions immediately afterwards.
  • Make quicker recruitment decisions.

The panel isn't trying to catch you out—they're trying to determine whether you're the right person for the role.

Final Thoughts

Panel interviews may seem more challenging than one-to-one interviews, but the fundamentals remain exactly the same.

Preparation, confidence and clear communication are still the keys to success.

Research your interviewers, prepare examples relevant to each stakeholder, engage the whole panel and remember that every interviewer wants you to succeed enough to demonstrate your abilities.

Rather than viewing the panel as several interviewers questioning you at once, think of it as an opportunity to showcase your skills to everyone involved in the hiring decision in a single conversation. With the right preparation, a panel interview can become one of your strongest opportunities to make a lasting impression.

If you want to benchmark your own package, the Facilities Management roles currently on the market give a useful reference point.