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January 31, 2023
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Analysis & Commentary

What Poker Can Teach Us About Business Negotiation

January 31, 2023
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Analysis & Commentary
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Poker and business negotiation may appear to have little in common, but both require patience, observation, confidence and disciplined decision-making.

In each setting, you rarely have complete information. You must assess the behaviour of others, protect your own position and decide when to push, when to hold back and when to walk away.

The comparison should not be taken too literally. Successful negotiation depends on trust, credibility and long-term relationships, not simply on “winning” at the other party’s expense. However, several poker principles can provide useful lessons for anyone preparing for a commercial discussion.

Position Is Everything

In poker, acting last is a valuable advantage because you have already seen how other players respond before making your own decision.

The same principle can be useful in negotiation.

Where appropriate, allow the other party to explain its position, priorities and opening proposal before revealing too much about your own. The more information you gather, the better placed you are to shape your response.

This can help you understand:

  • Their budget or commercial limits
  • Which terms matter most to them
  • Where they may be flexible
  • What pressures are influencing the discussion
  • Whether their opening position is firm or exploratory

Listening first can also prevent you from making unnecessary concessions or setting your expectations lower than the other party was prepared to accept.

However, waiting does not mean becoming passive. In some negotiations, making the first credible offer can establish a useful anchor. The important point is to avoid speaking before you understand the context.

Do Not Be Afraid to Counter

In poker, a re-raise increases the pressure and tests the strength of another player’s position.

In business, the equivalent is making a counteroffer rather than accepting the first proposal immediately.

This can feel uncomfortable, particularly when you are eager to secure the agreement. However, a first offer is often only the beginning of the discussion.

A thoughtful counteroffer may improve:

  • Price
  • Payment terms
  • Delivery timescales
  • Scope
  • Service levels
  • Contract length
  • Additional support
  • Break clauses

The key is to make the counteroffer credible and explain the reasoning behind it.

Rather than simply asking for more, connect your proposal to value, risk or market conditions.

For example:

“We can proceed at that price if the contract includes a longer mobilisation period and revised payment terms.”

A counteroffer should move the discussion forward, not become an arbitrary attempt to extract more.

Keep Your Composure

A poker face is not about being emotionless. It is about avoiding signals that weaken your negotiating position.

Appearing desperate, rushed or overly enthusiastic may encourage the other party to hold firm because they believe you have limited alternatives.

Before entering a negotiation, pay attention to:

  • Tone of voice
  • Pace of speech
  • Body language
  • Word choice
  • Emotional reactions
  • Willingness to fill silence

Silence can be particularly useful. People often reveal more when they are not immediately interrupted.

At the same time, observe the other party carefully. Hesitation, repeated emphasis on a particular term or sudden changes in tone may indicate where their real priorities lie.

Composure allows you to respond thoughtfully rather than react impulsively.

Avoid Bluffing Without an Exit

Bluffing in poker involves presenting a weak hand as though it were strong.

In business negotiation, this might mean pretending you are prepared to walk away, claiming you have stronger alternatives than you do or exaggerating your negotiating power.

This is extremely risky.

If the other party challenges the claim, you may be forced either to retreat—damaging your credibility—or to abandon an agreement you actually wanted.

A false deadline or invented competing offer may create short-term pressure, but it can also damage trust if exposed.

Strong negotiation does not require dishonesty. It requires clarity about your genuine alternatives.

Before making any threat to walk away, ask yourself:

  • Am I genuinely prepared to do so?
  • What is my next-best option?
  • What will the cost of no agreement be?
  • Would I be comfortable if this claim were challenged?

Never create an ultimatum you cannot honour.

Know the Strength of Your Hand

Good poker players assess the strength of their cards before committing more money.

Negotiators should do the same.

Understand your position before the conversation begins.

This includes:

  • Your ideal outcome
  • Your acceptable outcome
  • Your non-negotiables
  • Your walk-away point
  • The value you bring
  • The alternatives available to you

Without this preparation, it is easy to make concessions under pressure or accept terms that later prove unsustainable.

A strong position does not necessarily mean having all the power. It means understanding your circumstances clearly enough to make disciplined decisions.

Read the Table

Negotiation does not happen in isolation.

The wider context matters.

Consider:

  • Market conditions
  • Competitor activity
  • Internal deadlines
  • Budget cycles
  • Supply-chain pressures
  • The other party’s decision-making structure

A proposal that would be rejected in one environment may be accepted in another because the pressures have changed.

The more you understand the “table”, the more accurately you can judge when to make your move.

Do Not Play Every Hand

Experienced poker players know that folding is part of the game.

The same is true in negotiation.

Not every deal deserves to be completed.

Walking away may be appropriate where:

  • The price is unsustainable
  • The risks are excessive
  • The contract terms are unbalanced
  • The other party is acting in bad faith
  • The agreement conflicts with your values
  • The opportunity would consume resources better used elsewhere

The ability to say no is one of the strongest negotiating tools available.

However, walking away should be based on preparation and evidence, not frustration or ego.

Protect the Relationship

Unlike poker, many commercial negotiations are not one-off encounters.

You may work with the other party for years after the agreement is signed. A negotiation that leaves one side feeling misled or humiliated can damage the relationship before delivery has even begun.

Aim for an outcome that is commercially acceptable and operationally sustainable for both parties.

The strongest deals are those that can survive changing circumstances because both sides feel their interests were considered fairly.

Final Thoughts

Poker offers useful lessons in patience, observation and disciplined decision-making, but successful business negotiation is not about hiding everything or defeating the other side.

It is about understanding your position, gathering information and making credible proposals with confidence.

Listen before reacting.

Counter when there is a sound reason.

Remain composed.

Never bluff unless you are prepared for the consequences.

And know when the right decision is to walk away.

The best negotiators do not simply secure the most attractive terms in the room. They create agreements that deliver value long after everyone has left the table.