The facilities management (FM) landscape has always been a rapidly evolving one, and with challenges like rising energy costs, regulatory pressures, and the integration of smart building technologies, facilities management professionals need to stay ahead of the curve.
From our considerable experience recruiting in the FM industry, we see how much employer expectations and priorities can shift, particularly in regards to what skills are most in-demand. Here are the some of the top skills that employers are on the lookout for:
Smart buildings, IoT devices, Building Management Systems (BMS), and AI-driven analytics are becoming standard. Facilities managers must understand how to use and oversee these systems to optimise energy use, automate maintenance, and monitor occupancy.
In demand: Familiarity with CAFM software, IoT integration, data analytics, and digital reporting tools.
With ESG (Environmental, Social, and Governance) goals becoming central to business strategies, facilities professionals are expected to lead sustainability initiatives.
In demand: Knowledge of energy-efficient systems, waste reduction strategies, ISO 14001 standards, and carbon footprint reporting.
Over recent years there has been a heightened awareness around building hygiene, air quality, and safe working environments. Compliance and proactive risk management are now non-negotiable.
In demand: NEBOSH certification, risk assessment skills, familiarity with HSE regulations, and COVID-resilient workplace planning.
With increasing pressure to do more with less, FM professionals must manage complex projects while staying on time and within budget.
In demand: Experience with CAPEX/OPEX planning, supplier management, and stakeholder communication.
Facilities managers often lead multidisciplinary teams and work across departments. Strong interpersonal skills are critical to managing vendors, staff, and internal stakeholders.
In demand: Leadership, team coordination, conflict resolution, and excellent written/verbal communication.
From hybrid work models to regulatory shifts, FM professionals must be adaptable and quick-thinking to react to the trends in workplace transformations that are happening.
In demand: Strategic thinking, resilience under pressure, and the ability to anticipate operational disruptions.
As more building systems increasingly expand connectivity, the risk of cyberattacks grows. Facilities managers must work closely with IT to ensure security protocols are in place.
In demand: Basic cybersecurity awareness, understanding of data privacy, and experience with secure digital infrastructure.
