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April 18, 2018
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Career Advice

What Not to Say in a Job Interview

April 18, 2018
|
Career Advice
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You have reached the all-important interview stage: your opportunity to demonstrate your experience, enthusiasm and communication skills. Unfortunately, it is also an opportunity for nerves to take over and for an ill-judged comment to undermine an otherwise strong performance.

Interview pressure can affect even the most experienced candidates. When combined with anticipation and the desire to make a good impression, it can lead people to say things they would normally avoid.

Drawing on our recruitment experience, here are some of the most important interview mistakes to avoid.

Do Not Criticise Your Previous Employer

This is one of the most familiar pieces of interview advice, yet candidates still make this mistake surprisingly often.

No matter how difficult your previous role was, avoid speaking negatively about your former manager, colleagues or employer. Even when your concerns are entirely valid, the interviewer has only heard your side of the story.

Criticism may make them question:

  • Your professionalism
  • Your judgement
  • How you handle conflict
  • What you might say about their organisation in the future

Keep your explanation balanced and constructive.

Instead of saying:

“My manager was completely incompetent.”

Try:

“I am looking for an environment with clearer communication, greater responsibility and more opportunities to contribute.”

This communicates what you want without attacking anyone.

Do Not Confuse Confidence with Arrogance

Employers want candidates who believe in their abilities. However, there is a clear difference between confidence and arrogance.

When asked where you see yourself in five years, answering, “I’ll have your job,” is unlikely to create the impression you intended.

Ambition is valuable, but it should be expressed with humility and realism.

A stronger answer might be:

“I would like to have developed further within the organisation, taken on greater responsibility and become someone the team can rely upon.”

Remember that the interviewers may become your future colleagues or managers. They are assessing whether they would enjoy working with you as well as whether you can perform the role.

Give Constructive Reasons for Leaving

Even when you dislike your current job, saying “I hate it” will not help your application.

When asked why you are looking to move, focus on what attracts you to the new opportunity rather than everything you dislike about your current position.

You could discuss:

  • Greater responsibility
  • Career progression
  • More challenging work
  • A different organisational environment
  • Opportunities to develop new skills
  • Stronger alignment with your long-term goals

For example:

“I have learned a great deal in my current position, but I am now looking for a role that offers broader responsibilities and greater opportunities for progression.”

This sounds positive, measured and professional.

Avoid Excessive Flattery

Genuine enthusiasm is welcome. Obvious flattery is not.

Forced laughter, exaggerated compliments and constant agreement can make you appear insincere. Interviewers will usually recognise this behaviour quickly.

You do not need to agree with every point they make. Respectful disagreement can demonstrate confidence, independent thinking and professional judgement.

You might say:

“I understand that approach. My experience has been slightly different, although I can see why it would work well in this environment.”

The aim is to build a professional conversation, not to tell the interviewer everything you think they want to hear.

Do Not Say You Have No Questions

When an interviewer asks whether you have any questions, answering “no” can suggest a lack of preparation or genuine interest.

Prepare several thoughtful questions about:

  • The role’s priorities
  • The team
  • The management style
  • Current challenges
  • Opportunities for development
  • What success looks like

For example:

“What would you expect the successful candidate to achieve within the first six months?”

Strong questions help you assess the opportunity while showing that you have considered it seriously.

Do Not Claim to Have No Weaknesses

Saying that you have no weaknesses rarely sounds confident. It usually sounds unrealistic or lacking in self-awareness.

Choose a genuine development area that is not fundamental to the role, and explain what you are doing to improve it.

For example:

“Earlier in my career, I sometimes spent too much time perfecting smaller details. I have become much better at prioritising work according to its wider importance and deadlines.”

This demonstrates honesty, reflection and growth.

Avoid Vague, Unsupported Claims

Statements such as “I’m a great leader” or “I’m an excellent communicator” have limited value without evidence.

Support your claims with specific examples.

Instead of saying:

“I work well under pressure.”

Try:

“During a major building-services failure, I coordinated contractors, communicated with senior stakeholders and restored critical operations within the agreed recovery timeframe.”

Evidence makes your answers more credible and memorable.

Do Not Sound Desperate

It is perfectly acceptable to be enthusiastic, but avoid saying that you will accept anything or desperately need the job.

This can weaken your negotiating position and make employers question whether you are genuinely interested in their role.

Focus on why the opportunity is a strong match for your experience and ambitions.

Never Lie or Exaggerate

Your CV and interview answers may be checked through references, qualification verification and follow-up questions.

Exaggerating responsibilities or claiming experience you do not possess can damage your credibility immediately.

Be honest about what you know, and show a willingness to learn where your experience is limited.

Final Thoughts

Strong interview performance is not about delivering perfect, rehearsed answers. It is about communicating professionally, demonstrating sound judgement and helping the interviewer understand the value you could bring.

Avoid criticising previous employers, overstating your abilities or trying too hard to impress. Instead, remain positive, honest and specific.

The strongest candidates combine confidence with humility, ambition with realism and enthusiasm with genuine professionalism.

No, I don’t have any questions

Another piece of advice you’ve probably heard many times before, but it’s worth reminding you. Prepare several questions before the interview. These could be based on research you have done around the organisation or it’s market, you could ask a question to build on something the interviewer mentions throughout the interview, or another approach could be to ask the interviewer about their experience within the organisation. A quick side note, “How much will I be paid?”, “How many days holiday will I get?” or “Can I do this job from home?” are definitely not the sort of questions you should be asking.

These are just a few of the pitfalls you could encounter in an interview. The best piece of advice we can give is be prepared! Research the organisation, practice interview answers with someone, look up your potential employers online. Do as much as you can to get yourself ready for anything those interviewers can throw at you. If you need any interview advice the team at Maxwell Stephens are always on hand to help. Give us a call on 0207 118 48 48 or drop us an email to info@maxwellstephens.com.

Our published Facilities Management Vacancies represent only part of what we're working on at any one time.

If you would like to up your interview game even more, take a look at the importance of asking questions during a job interview:

www.maxwellstephens.com/post/the-importance-of-asking-questions-in-a-job-interview-a-guide-to-successful-engagement