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January 30, 2023
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Industry

Why Facilities Managers Change Jobs—and How Employers Can Improve Retention

January 30, 2023
|
Industry
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Facilities Management is a highly specialised and constantly evolving profession. As the function has become more strategic, Facilities Managers are increasingly responsible for much more than the day-to-day operation of buildings. Their remit may now include workplace strategy, compliance, sustainability, technology, financial management and organisational resilience.

This growth has created more career opportunities across the sector—but it has also intensified competition for experienced talent.

Facilities professionals are increasingly willing to move roles in search of greater responsibility, stronger development prospects, better rewards and work that reflects the changing nature of the industry. For employers, understanding these motivations is essential to attracting and retaining the best people.

Greater Responsibility and Career Progression

One of the most common reasons Facilities Managers change jobs is the desire to progress.

As professionals gain experience, they often want opportunities to:

  • Manage larger or more complex estates
  • Lead bigger teams
  • Take ownership of major budgets
  • Deliver strategic projects
  • Influence senior decision-making
  • Progress into Head of Facilities or Director-level roles

When employees cannot see a realistic path forward within their current organisation, an external move may appear to be the only way to advance.

Employers can reduce this risk by creating clear career pathways, offering stretch assignments and holding honest development conversations before talented people begin looking elsewhere.

Higher Salaries and Better Benefits

Pay remains an important factor, particularly in a candidate-led market.

Demand for capable FM professionals has encouraged many organisations to offer more competitive packages, including:

  • Higher salaries
  • Performance-related bonuses
  • Enhanced annual leave
  • Pension contributions
  • Car or travel allowances
  • Private healthcare
  • Flexible or hybrid working

Facilities Managers may be attracted by a stronger financial package, but salary is rarely the only issue. A modest increase can become more persuasive when combined with better progression, flexibility or organisational culture.

Employers should regularly benchmark remuneration against the market rather than waiting until an employee resigns before recognising that their package has become uncompetitive.

More Challenging and Meaningful Work

Experienced professionals want to remain engaged.

A role that becomes overly repetitive or offers little influence can quickly lose its appeal, particularly for ambitious Facilities Managers who enjoy solving complex problems.

They may move to gain exposure to:

  • Major transformation projects
  • New building mobilisations
  • Complex portfolios
  • Sustainability programmes
  • Workplace redesign
  • High-profile stakeholders
  • Organisational change

Employers can improve retention by involving their strongest people in meaningful projects and allowing them to contribute beyond routine operational delivery.

Access to New Technology

Technology is transforming Facilities Management.

Smart-building systems, CAFM platforms, IoT sensors, predictive maintenance and energy analytics are becoming increasingly important across the profession.

Facilities Managers may seek new roles that allow them to work with:

  • Advanced Building Management Systems
  • Smart workplace technology
  • Digital asset data
  • Automated maintenance tools
  • Energy-management platforms
  • AI-enabled analytics

Professionals understand that exposure to modern technology strengthens their future employability. Organisations that fail to invest in systems or digital skills may therefore lose people to more progressive employers.

Sustainability and Emerging Specialisms

Sustainability has become one of the fastest-growing areas of Facilities Management.

Many professionals want to build experience in:

  • Net-zero strategies
  • Energy reduction
  • Carbon reporting
  • Environmental compliance
  • Green-building certifications
  • Sustainable procurement

Moving organisation or sector may provide access to these emerging responsibilities.

Employers that offer development in sustainability and other growth areas can create more compelling long-term career opportunities.

A Better Work-Life Balance

Personal wellbeing is another major driver of job movement.

Facilities Management can be demanding, particularly where roles involve long hours, travel, out-of-hours emergencies or responsibility across multiple sites.

Professionals may leave in search of:

  • Greater flexibility
  • Reduced travel
  • More predictable working hours
  • Hybrid working where appropriate
  • Better staffing levels
  • A healthier workplace culture

Employers should not assume that every resignation is motivated by money. Sometimes, candidates will accept a similar—or even lower—salary in exchange for a more sustainable working life.

Relocation and Personal Circumstances

Job changes may also result from circumstances outside work.

These can include:

  • Relocation
  • Family commitments
  • Childcare
  • Health considerations
  • A partner’s career
  • The desire to shorten a commute

Employers cannot remove every personal reason for leaving, but greater flexibility may sometimes allow a valued employee to remain.

The Appeal of Different Sectors and Environments

FM skills are highly transferable.

A professional may move between sectors such as:

  • Corporate offices
  • Healthcare
  • Education
  • Hospitality
  • Retail
  • Manufacturing
  • Public services
  • Commercial property

Each environment offers different challenges, stakeholders and opportunities.

Some Facilities Managers deliberately broaden their experience by working across several sectors. This can increase their commercial awareness, technical exposure and long-term market value.

The Importance of Leadership and Culture

People often leave managers and cultures rather than jobs.

A lack of recognition, poor communication, limited autonomy or weak leadership can make an otherwise attractive role unsustainable.

Facilities professionals are more likely to remain where they feel:

  • Trusted
  • Respected
  • Supported
  • Heard
  • Appropriately recognised
  • Able to make decisions

Strong leadership can therefore be just as important as salary in retaining experienced employees.

What Employers Can Do

Organisations seeking to retain FM talent should focus on the whole employment experience.

This includes:

  • Competitive, regularly reviewed salaries
  • Clear career pathways
  • Professional qualifications and training
  • Exposure to strategic projects
  • Modern technology
  • Flexible working where possible
  • Realistic workloads
  • Strong leadership
  • Recognition for good performance

Retention should be addressed continuously rather than only when someone resigns.

What Facilities Managers Should Consider Before Moving

Changing roles can accelerate a career, but every move should have a clear purpose.

Before accepting a new position, consider:

  • Does the role support my long-term goals?
  • Will I gain valuable new experience?
  • Is the culture genuinely better?
  • Are the responsibilities clearly defined?
  • Is the salary sustainable relative to the workload?
  • Will the move strengthen my future opportunities?

Frequent movement without clear progression can sometimes concern employers, while thoughtful moves that build skills and responsibility can significantly enhance a career.

Final Thoughts

Facilities Managers change jobs for a wide range of professional and personal reasons. Greater responsibility, better pay, access to technology, career development and improved work-life balance all play an important role.

This mobility reflects the strength and diversity of the profession, but it also creates a challenge for employers competing for scarce skills.

Organisations that invest in their people, communicate clearly and provide meaningful opportunities will be far better placed to retain them.

For Facilities Managers, staying informed about industry trends and making purposeful career decisions is essential to building a rewarding, resilient and successful future in FM.