The FM industry is, and has always been, a dynamic one and one of the key shifts we've seen in the sector is that Facilities Management recruitment is no longer a sourcing challenge, it is a risk-management one.
The world FM leaders operate in has structurally hardened. Costs are higher; regulation is stricter; buildings are used less predictably; public scrutiny is sharper, and the margin for leadership error is smaller.
Despite this challenging environment, many organisations still recruit Facilities Managers as if the risk profile hasn’t changed.
They focus on:
- CV coverage
- Speed of hire
- Salary benchmarking
- Cultural fit as a soft proxy for judgment
None of these prevent failure.
In the modern FM landscape, the defining question is not “Can this person do the job?” It is “Can this person make the right decisions under pressure — in this system?”
That is the lens this guide uses.
This eBook explores why successful Facilities Management leadership hiring is about clarity, structure, and sound judgement. It explains how rushed recruitment decisions often create hidden risks, from unclear role expectations to costly long-term performance issues, and shows why organisations that invest time in defining authority, accountability, and outcomes consistently secure stronger FM leaders.
Through a practical, step-by-step framework, this eBook explores a structured recruitment journey for senior FM roles. It covers everything from shaping the role and aligning stakeholders, to evaluation, selection, and onboarding, helping organisations move from reactive hiring to deliberate leadership acquisition. The emphasis is on making confident, evidence-based decisions rather than simply filling pressure gaps.
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