When it comes to recruiting the right people, creating a comprehensive and effective job description is crucial. As specialist FM recruiters we know just how important it is to get the job description right, and just how much it can influence the quality of applications in early stages of the recruitment process. A poorly written job description can easily put off candidates who otherwise would’ve been a perfect fit!
Throughout our decades of experience recruiting in Facilities Management, we have written our fair share of job descriptions for thousands of roles. We have created some standard templates for a number of key Facilities roles to help you get started....
Job Title: Facilities Manager
Location: (X)
Job Type: (X)
Reports To: (X)
Job Summary:
We are seeking a highly motivated and technically proficient Facilities Manager to oversee the maintenance, security, and operational efficiency of our facilities.
As Facilities Manager, you will play a pivotal role in ensuring the seamless operation of our (X) office, which supports approximately (X) staff across (X) sq ft. You will oversee a diverse range of facility services, including Reception, Switchboard, Catering, Cleaning, Security, Space Allocation, Building Maintenance, Business Travel, and Health & Safety.
Your leadership will drive efficiency, service excellence, and compliance by ensuring a well-maintained and productive workplace. Your role will be instrumental in managing vendor performance, optimizing resources, and delivering a high-quality customer service. Using data-driven insights from the CAFM system, you will proactively manage service providers, monitor KPIs and SLAs, and implement best practices across the corporate estate.
Key Responsibilities:
• Oversee and optimise the daily operations of the facility, ensuring seamless functionality and adherence to safety standards.
• Develop and implement predictive and preventive maintenance programs for HVAC, electrical, plumbing, fire protection, and other critical systems.
• Utilise computerised maintenance management systems (CMMS) to track work orders, asset life cycles, and maintenance schedules.
• Manage relationships with service providers, contractors, and vendors to ensure adherence to service level agreements (SLAs) and cost efficiency.
• Ensure strict compliance with regulations regarding safety, health, environmental, and building legislation.
• Supervise and mentor the Facilities Management team, including maintenance technicians and soft services teams, ensuring competency in equipment operation and safety protocols.
• Analyse energy consumption and implement sustainable initiatives such as smart building systems, energy-efficient retrofits, and waste reduction strategies.
• Develop and oversee security protocols, access control systems, and emergency response plans to safeguard employees, visitors, and assets.
• Conduct routine facility audits, leveraging sensor-based monitoring and data analytics to identify and resolve inefficiencies.
• Oversee space planning, workplace ergonomics, and infrastructure modifications to support operational efficiency and employee productivity.
Qualifications & Skills:
• Bachelor’s degree in Facilities Management, Mechanical or Electrical Engineering, Business Administration, or a related field preferred.
• Minimum of (X) years of experience in facilities management or a similar role with a strong technical background.
• Extensive knowledge of building management systems (BMS), energy management systems, and IoT-enabled facility technologies.
• Strong project management skills with experience in capital project execution and lifecycle cost analysis.
• Proficiency in facility management software, CMMS platforms, and Microsoft Office Suite.
• Extensive people management experience.
• Budget Management experience, with the proven ability to improve cost
• H&S training/certification such as IOSH and NEBOSH.
• Additional industry specific accreditation/membership such as IWFM of similar.
Additional Person Specification:
• Ability to work under their own initiative.
• Can remain calm under pressure and respond clearly and logically to any emergencies that arise.
• Ability to multi-task and prioritise their own workloads accordingly.
• Excellent customer service skills.
• Strong communication skills with the ability to communicate with stakeholders at all levels.
• Dedicated to their own professional development and continually strives to improve knowledge, skills and abilities.