We are partnering with a highly successful, international organisation to recruit an Assistant Facilities Manager. This is a fantastic opportunity to join a well-established business where Facilities Management is recognised as a key driver of operational excellence and workplace experience.

The Role

Reporting to the Senior Facilities Manager, you will play a pivotal role in delivering a safe, compliant, and high-quality workplace across multiple office environments. Acting as a key support and deputy, you will ensure continuity of service, oversee daily operations, and lead a small but integral team.

This is a varied and hands-on role, combining operational oversight, team leadership, and strategic support.

Key Responsibilities

Team Leadership & Development

• Manage, coach, and develop Facilities and Reception teams

• Conduct regular 1–2–1s, performance reviews, and appraisals

• Foster a collaborative, high-performing and engaged team culture

Operational Management

• Oversee day-to-day Facilities operations, ensuring consistent service delivery

• Manage helpdesk performance, including ticket allocation, SLA adherence, and reporting

• Coordinate contractor activities and vendor performance

• Ensure appropriate staffing levels and service coverage

Compliance & Health & Safety

• Oversee risk assessments (fire, water, electrical, DSE) and ensure actions are completed

• Monitor building compliance, emergency systems, and preventative maintenance

• Maintain a strong focus on health, safety, and regulatory standards

Projects & Workplace Improvement

• Support office moves, refurbishments, and space planning initiatives

• Maintain floor plans and workspace data

• Contribute to sustainability and energy efficiency initiatives

Reporting & Stakeholder Engagement

• Provide regular updates on risks, performance, KPIs, and building status

• Build strong relationships with internal stakeholders and service providers

• Act as deputy to the Senior Facilities Manager when required

About You

• Minimum 3 years’ experience in Facilities Management, with supervisory or management responsibility

• IOSH qualification (essential)

• Strong understanding of Health & Safety and compliance

• Experience using helpdesk systems and managing contractors

• Highly organised, with strong communication and problem-solving skills

• Confident managing multiple priorities in a fast-paced environment

• Proficient in Microsoft Office (Word, Excel, Outlook)

What’s on Offer

You’ll be joining an organisation that genuinely values its people, offering a comprehensive and competitive benefits package:

• Private medical and dental cover

• Health and wellbeing support, including EAP and mental health resources

• Wellbeing allowance for physical and mental health activities

• 25 days’ holiday plus bank holidays (increasing with service)

• Discretionary bonus scheme

• Generous pension scheme

• Life assurance (10x salary) and long-term illness protection

• Enhanced parental leave policies

• Funded professional development and qualifications

• Paid volunteering days and charitable initiatives

• Cycle to Work scheme and interest-free travel loan

• Active social and wellbeing events programme

Apply Now

This is an excellent opportunity for a driven Facilities professional looking to step into a leadership role within a supportive and forward-thinking organisation.

To apply, please contact the Maxwell Stephens team on 0207118 4848, or send your CV to cv@maxwellstephens.com.‍