Maxwell Stephens is delighted to be partnering on a confidential appointment for a Facilities Manager to join the London headquarters of a prestigious global professional services firm.

The London office Grade A workspace within a landmark, design-led development. The environment is high-profile, client-facing and immaculately presented, hosting senior leaders from some of the world’s most respected organisations.

This is a hands-on, highly visible role at the heart of a demanding but rewarding professional services environment.

The Role

The Facilities Manager is responsible for ensuring the London office operates safely, efficiently and to the highest possible standards for employees, partners and visiting clients.

You will take full ownership of day-to-day facilities operations while continuously enhancing the workplace experience. The role combines strategic oversight with practical delivery and will suit someone who takes pride in detail, service and problem-solving.

Key Responsibilities

• Act as the primary point of contact for all facilities-related matters across the London office

• Oversee all hard and soft services, including:

• Building systems (HVAC, BMS, fire protection, electrical, plumbing, drainage)

• Security, cleaning and catering

• Office equipment and multifunction printers

• Maintain full compliance with Health & Safety, fire safety, emergency procedures and water hygiene, ensuring all records are accurate and audit-ready

• Conduct regular site inspections to ensure consistently high standards

• Manage both reactive and planned maintenance, coordinating internal teams and external contractors

• Take responsibility for office moves, room setups and furniture requirements

• Be hands-on where required (e.g. minor maintenance, room reconfigurations)

• Manage the facilities budget, including forecasting, approvals and value-for-money negotiations

• Negotiate and manage supplier contracts; monitor performance and service delivery

• Liaise closely with the landlord/building management team

• Provide support for out-of-hours access issues, emergencies and statutory checks

About You

You are a polished, service-driven facilities professional who thrives in a high-expectation, client-facing environment.

You will bring:

• A strong customer-service mindset with a practical, solutions-focused approach

• Commercial awareness and the ability to deliver premium standards cost-effectively

• Excellent organisational skills with strong attention to detail

• A calm, diplomatic manner and the ability to handle sensitive matters confidentially

• Clear, confident written and verbal communication

• A collaborative attitude and willingness to support the wider office community

• Professional presence and pride in your work

Experience & Qualifications

• Minimum 5 years’ experience managing facilities operations within a corporate or professional services environment

• Membership of a recognised professional body (e.g. IWFM)

• A relevant Health & Safety qualification (NEBOSH, IOSH or equivalent)

Why This Role?

This is a rare opportunity to take ownership of a high-profile London workplace within a globally respected firm where facilities excellence genuinely matters. The role offers visibility, autonomy and the chance to make a tangible impact on both employee and client experience.

Apply now

Please contact the Maxwell Stephens team on 02071184848, or send your CV to cv@maxwellstephens.com.

‍