Are you ready to lead with passion and drive excellence?

Maxwell Stephens, in collaboration with our esteemed client, is seeking an exceptional General Manager to spearhead operational excellence and elevate the student experience at a leading academic institution.

Position: General Manager

Salary: Competitive

Hours: Full-time (37.5 hours)

Location: London

Reports to: National Manager

Our client is a premier facilities management company dedicated to enhancing the environments in which we live, work, and learn. With a commitment to service excellence and innovation, they strive to exceed expectations and deliver unparalleled results.

Key Responsibilities:

• Leadership: Provide visionary leadership to the on-site FM team, fostering a culture of excellence and continuous improvement.

• Stakeholder Engagement: Build and maintain strong relationships with university stakeholders, ensuring service delivery surpasses SLAs and enhances student satisfaction.

• Operational Excellence: Oversee day-to-day FM services, ensuring compliance with contractual obligations and driving continuous improvement initiatives.

• Financial Management: Manage budgets effectively to achieve financial objectives while delivering high-quality services.

• Health and Safety: Ensure compliance with health and safety standards, prioritising the safety and well-being of all stakeholders.

Role Requirements:

• Experience: Proven track record in senior stakeholder engagement and business management, ideally within higher education. Experience in FM services is highly desirable.

• Qualifications: Degree-level education or equivalent experience.

• Skills: Strong interpersonal, communication, and negotiation skills. Proficiency in business and financial management. Computer literacy is essential.

Additional Information:

• Context & Environment: The General Manager plays a pivotal role in representing our client and ensuring operational excellence. Dynamic and adaptable, the successful candidate will thrive in a fast-paced environment.

• Working Relationships: Build and maintain professional relationships with internal and external stakeholders, demonstrating trust, respect, and credibility.

• Commitment to Diversity: Demonstrate a commitment to equal opportunity and diversity, aligning with the company's values and policies.

Why Join?

Our client offers a dynamic work environment where innovation and excellence are celebrated. As a member of our team, you'll have the opportunity to make a significant impact, drive positive change, and shape the future of facilities management in higher education.

Apply Now:

If you're a driven leader with a passion for excellence and a commitment to customer service, we want to hear from you! Join us in creating exceptional environments where students thrive.

To apply, please submit your CV and cover letter to cv@maxwellstephens.com

Our client is an equal opportunity employer and welcomes applications from all backgrounds.

Be part of something exceptional - Join Today

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