Are you an experienced Facilities or Office Services professional with a proven record of delivering high-quality workplace services? This is a fantastic opportunity to take ownership of a varied role managing a broad range of services across a large and prestigious London office portfolio for a financial services firm.

About the Role

As Office Services Manager, you will be responsible for overseeing the smooth operation and continuous improvement of essential workplace services, including mailroom, catering, cleaning, planting, and wider office support functions. Reporting to the Head of Facilities, you will ensure that services are delivered to the highest standards, aligned with business objectives, and managed within agreed budgets.

This role will also see you working closely with consultants, contractors, landlords, and internal stakeholders, ensuring strong supplier performance and maintaining compliance with relevant legislation and certifications (such as WELL & BREEAM).

Key Responsibilities

• Lead and develop a small team of Facilities Assistants.

• Manage the day-to-day delivery of office services including mail distribution, couriers, reprographics, stationery, archiving, and office moves.

• Oversee contracted services across catering, hospitality, and events support, ensuring excellent service delivery.

• Take ownership of the cleaning function, waste and recycling management, and sustainability reporting.

• Manage supplier relationships and ensure contracts, SLAs, and KPIs are met and exceeded.

• Lead on procurement and outsourcing for office services, driving efficiency, value, and cost savings.

• Monitor and manage budgets, ensuring financial and service objectives are met.

• Support certification and accreditation processes (WELL & BREEAM).

• Act as a point of contact for stakeholders, providing clear communication and proactive solutions.

About You

We are looking for a proactive and confident Office Services professional who thrives in a fast-paced environment and enjoys working with a wide range of stakeholders. You will bring:

• Previous experience in Facilities Management or Office Services, ideally in a corporate environment.

• Strong supplier management, procurement, and contract negotiation skills.

• Demonstrable experience managing budgets and driving value.

• Excellent team leadership and people management skills.

• A strong understanding of Health & Safety legislation.

• Outstanding communication skills with the ability to influence at all levels.

• Professional qualifications such as IOSH Managing Safely or IWFM/BIFM (Level 3 or above) are desirable.

What’s on Offer

This is an excellent opportunity to take on a broad and influential role where you will play a key part in ensuring a best-in-class workplace experience. The role offers variety, autonomy, and the chance to make a real impact across a range of essential services.

Apply Now

To apply, please contact the Maxwell Stephens team on 02071184848, or send your CV to cv@maxwellstephens.com.