Client Overview
Brookfield Properties is one of the world’s leading real estate operators, investors and developers, managing a portfolio of world-class commercial assets across major global cities.
In London, Brookfield Properties oversees some of the capital’s most recognisable office buildings, mixed-use developments and corporate headquarters, providing exceptional workplace environments for leading global organisations.
Maxwell Stephens has proudly partnered with Brookfield Properties across a range of strategic appointments, helping to secure talented property, facilities and engineering professionals who support the operational performance, occupier experience and long-term value of these landmark assets.
This case study highlights a series of successful placements delivered across Brookfield Properties’ prestigious London portfolio.
The Challenge
Managing some of London’s most prominent commercial buildings requires exceptional operational leadership, technical expertise and property management capability.
Brookfield Properties required experienced professionals capable of supporting a wide range of functions across its portfolio, including:
• Property Management
• Facilities Management
• Engineering Operations
• Technical Services
• Occupier Services
• Building Operations
• Service Delivery
• Asset Performance
• Administrative Support
• Workplace Experience
Each appointment required individuals capable of operating within high-profile environments while maintaining the exceptional standards associated with Brookfield Properties’ global reputation.
Our Approach
Understanding the Portfolio
Maxwell Stephens worked closely with Brookfield Properties to gain a detailed understanding of the operational requirements, asset profiles and service expectations across multiple developments.
Given the diversity of the portfolio, each assignment required a tailored recruitment strategy focused on identifying candidates with the appropriate technical expertise, leadership capability and cultural alignment.
Specialist Search Process
Drawing upon our extensive Property, Facilities Management and Engineering network, we conducted targeted searches across:
• Property Management
• Facilities Management
• Technical Services
• Engineering Leadership
• Workplace Operations
• Building Management
• Occupier Services
• Property Administration
• Asset Support Functions
Our focus remained on securing professionals capable of enhancing operational performance, service delivery and occupier satisfaction across Brookfield’s portfolio.
The Outcome
General Manager – 99 Bishopsgate
One of the City’s most prominent office buildings, 99 Bishopsgate provides premium workspace accommodation within London’s financial district.
The appointed General Manager assumed responsibility for the overall operational performance of the asset, overseeing service delivery, occupier engagement, contractor management and strategic property initiatives to ensure the building maintained its position as a leading commercial destination.
Senior Shift Technician – Amazon HQ, Principal Place
Principal Place is a landmark mixed-use development and home to Amazon’s UK headquarters.
The successful Senior Shift Technician played a key role in maintaining critical engineering infrastructure, supporting building reliability and ensuring the efficient operation of essential mechanical and electrical systems across this highly demanding environment.
Service Desk Administrator – 99 Bishopsgate
Supporting the facilities and property management teams, the Service Desk Administrator managed service requests, coordinated maintenance activities and ensured efficient communication between occupiers, contractors and operational teams.
Their appointment helped enhance service responsiveness and operational efficiency across the building.
Facilities Administrator – Moor Place
Moor Place is a modern commercial office development offering flexible and contemporary workspace.
The appointed Facilities Administrator provided critical support to facilities operations, helping coordinate maintenance activities, contractor engagement and compliance administration while ensuring smooth day-to-day building operations.
Technical Services Manager – Aldgate Tower
Aldgate Tower is one of London’s premier office developments, providing high-quality workspace within the City’s eastern business district.
The successful Technical Services Manager assumed responsibility for engineering operations, planned preventative maintenance programmes, statutory compliance and contractor management, helping optimise the performance and reliability of critical building infrastructure.
Property Administrator – Aldgate Tower
Supporting the wider property management team, the Property Administrator played an important role in occupier communications, contractor coordination, service charge administration and operational reporting.
Their contribution helped support the efficient management of this flagship commercial asset.
Property Manager – Amazon HQ, Principal Place
The appointed Property Manager took responsibility for the day-to-day management of Amazon’s occupation within Principal Place, overseeing occupier services, contractor performance, compliance activities and operational service delivery.
Their leadership helped maintain exceptional standards across one of London’s most high-profile workplace environments.
Property Administrator – 100 Bishopsgate
100 Bishopsgate is one of the City’s most recognisable commercial developments, offering premium office accommodation and world-class facilities.
The appointed Property Administrator provided operational and administrative support across the property management function, helping ensure seamless service delivery and occupier satisfaction.
Director of Engineering – 1 Canada Square
As one of London’s most iconic skyscrapers, 1 Canada Square remains a defining landmark of Canary Wharf and the wider London skyline.
The successful Director of Engineering assumed responsibility for the strategic leadership of engineering operations, asset performance, technical compliance and infrastructure management across this globally recognised asset.
Their expertise helped support operational resilience, engineering excellence and the long-term performance of one of the UK’s most important commercial buildings.
Results Delivered
Through a series of successful appointments across its London portfolio, Maxwell Stephens helped Brookfield Properties strengthen operational capability, technical expertise and service delivery across multiple landmark assets.
Key outcomes included:
• Successful recruitment across property, facilities and engineering disciplines
• Enhanced operational leadership across flagship commercial assets
• Improved building performance and engineering reliability
• Strengthened occupier engagement and customer service delivery
• Enhanced contractor and supplier management
• Improved compliance and operational governance
• Support for asset performance and long-term value creation
• Continued delivery of exceptional workplace experiences
These appointments contributed to the ongoing success of Brookfield Properties’ London portfolio, helping maintain the world-class standards expected across some of the capital’s most prestigious commercial developments.
Specialist Property, Facilities & Engineering Recruitment
Maxwell Stephens supports property owners, developers, investors and managing agents with specialist recruitment solutions across property management, facilities management and engineering leadership.
Our expertise includes:
• Property Management
• Facilities Management
• Technical Services Management
• Engineering Leadership
• Workplace Operations
• Occupier Services
• Asset & Building Management
• Property Administration
By combining specialist industry knowledge with an extensive network of property, facilities and engineering professionals, we help organisations secure the talent responsible for delivering exceptional buildings, workplace environments and occupier experiences.