Broadgate Estates: Property & Estate Management Recruitment

Background

Broadgate Estates has long been recognised as one of the UK's leading property and estate management organisations, responsible for some of the country's most prestigious commercial, mixed-use and destination estates. Its portfolio spans landmark office developments, mixed-use campuses, public realm and major commercial destinations, and it relies on skilled property, facilities and estate management professionals to deliver high service standards to occupiers.

Maxwell Stephens has partnered with Broadgate Estates on numerous recruitment assignments across property management, estate management, facilities management and operational support. This case study covers a series of assistant-level and administrative appointments across key assets in the portfolio.

The Challenge

A portfolio of high-profile commercial and mixed-use assets needs a steady pipeline of property and facilities professionals who can support day-to-day operations while maintaining standards of occupier service, compliance and estate performance. Broadgate Estates needed people who could operate effectively in complex, customer-focused environments and support functions including:

• Property and estate management
• Tenant engagement and occupier services
• Contractor and supplier management
• Service charge administration
• Health, safety and compliance
• Maintenance coordination
• Financial reporting and budget support
• Estate operations and public realm management
• Events and community engagement
• Workplace and facilities services

The task was not simply to fill vacancies. Assistant-level roles on estates of this profile carry much of the occupier-facing work, and the people in them have to be capable of contributing to the long-term success of the asset.

Our Approach

Understanding the Portfolio

Maxwell Stephens worked closely with Broadgate Estates to understand the operational requirements, culture and service expectations at each asset. Given the diversity of the portfolio, each role needed a tailored approach weighing technical capability and cultural fit together: a riverside destination, a technology campus and a City office building do not call for identical people.

Specialist Search

Drawing on our Property and Facilities Management network, we ran targeted searches for professionals with backgrounds in property management, estate management, facilities management, occupier services, commercial property operations, service charge administration, events & community management, workplace & building operations, and administrative and operational support. We prioritised candidates with strong stakeholder management skills, commercial awareness and a customer-focused approach to service delivery.

The Placements

Assistant Property Manager — 199 Bishopsgate

At the heart of Broadgate, 199 Bishopsgate is a prominent commercial office building with a diverse occupier base. The appointed Assistant Property Manager supported the senior property management team by coordinating day-to-day operations, managing occupier communications and helping deliver property services across the asset.

Assistant Property Manager — Regent's Place, 338 Euston Road

Regent's Place is a flagship mixed-use campus combining premium office accommodation, retail amenities and public spaces. The successful candidate supported occupier engagement, service charge administration, maintenance coordination and financial reporting while helping to maintain the standards expected across the estate.

Assistant Property Manager — Exchange House

One of Broadgate's most recognisable buildings, Exchange House requires close operational oversight and stakeholder management. The appointed Assistant Property Manager supported vendor management, compliance monitoring and property operations for this landmark asset.

Assistant Property Manager — The Broadgate Tower

In London's financial district, The Broadgate Tower provides Grade A office accommodation to a range of corporate occupiers. The successful candidate assisted with occupier services, contractor management and operational coordination throughout the building.

Assistant Property Manager — Broadgate Estate

Broadgate remains one of London's most vibrant mixed-use destinations, combining offices, retail, hospitality and public realm. This appointment supported the estate management team in maintaining operational continuity and the occupier experience across the wider estate.

Assistant Property Manager — The Minster Building

The Minster Building is a premium office development known for its architectural design and occupier-focused environment. The appointed professional supported building operations, contractor coordination, compliance and day-to-day property management services.

Assistant Estate Manager — Regent's Place

On one of London's most successful mixed-use campuses, the Assistant Estate Manager took an important role in occupier engagement, estate operations and maintenance coordination, and contributed to community-focused events and occupier initiatives.

Assistant Facilities Manager — Elephant & Castle

Part of one of London's most significant regeneration projects, Elephant & Castle required facilities support capable of operating across a diverse urban environment. The successful candidate assisted with facilities operations, maintenance management and compliance, helping to keep the estate safe and efficient.

Assistant Events & Marketing Manager — More London

More London is a major riverside destination combining commercial office space, public realm and cultural activity. The appointed professional supported the planning and delivery of events, occupier engagement initiatives and marketing activity across the estate.

Assistant Property Manager — Plantation Place South

In the City of London, Plantation Place South is a premium commercial office building requiring high levels of occupier service and operational oversight. The successful candidate supported contractor management, building operations and tenant communications.

Assistant Property Manager — 201 Bishopsgate

Part of the wider Broadgate campus, 201 Bishopsgate provides modern office accommodation in one of London's most prominent business districts. The appointed Assistant Property Manager supported service delivery, occupier engagement and financial administration.

Assistant Property Manager — King's Cross

King's Cross is one of Europe's most successful regeneration and mixed-use developments. The successful candidate supported property operations, compliance management and occupier services across the estate.

Operations Administrator — Here East

Within Queen Elizabeth Olympic Park, Here East is a leading innovation and technology campus. The appointed Operations Administrator supported the facilities and property teams through maintenance coordination, administrative management and occupier communication.

Assistant Estate Manager — London Bridge City

London Bridge City is one of London's most prominent mixed-use estates, combining office, retail and leisure assets along the River Thames. The successful candidate supported estate operations, maintenance coordination and occupier engagement at this landmark destination.

The Outcome

Through this series of appointments, Maxwell Stephens helped Broadgate Estates strengthen operational capability, occupier service delivery and estate performance across its portfolio. The outcomes included:

• Successful recruitment across multiple high-profile assets
• Enhanced property and estate management support
• Improved occupier engagement and customer service delivery
• Strengthened operational and administrative functions
• Continued compliance and maintenance coordination
• Support for estate activation, events and community engagement initiatives
• A long-term recruitment partnership across the portfolio

Client Testimonial

Maxwell Stephens are a small but potent company…surgical in their approach and exacting in their application.

Ade Onagoruwa
Head of Employee Relations and Diversity, Equality & Inclusion, Broadgate Estates

Why This Partnership Worked

Assistant-level property and estate roles are often recruited quickly and generically. Treating each as a distinct search shaped by the asset it serves is what allowed one partnership to deliver across office buildings, mixed-use campuses, a regeneration scheme and a technology campus without lowering the bar on any of them.

Maxwell Stephens supports property owners, managing agents, developers and occupiers across the UK with specialist recruitment spanning property management, estate management, facilities management, occupier services, commercial property operations, workplace & building services, asset management support, and property & estate administration. If you are building a team across a portfolio of this kind, get in touch with our team.