Client Overview
Broadgate Estates has long been recognised as one of the UK’s leading property and estate management organisations, responsible for managing some of the country’s most prestigious commercial, mixed-use and destination estates.
With a portfolio spanning landmark office developments, mixed-use campuses, public realm environments and major commercial destinations, Broadgate Estates relies on highly skilled property, facilities and estate management professionals to deliver exceptional service standards, operational excellence and outstanding occupier experiences.
Maxwell Stephens has proudly partnered with Broadgate Estates on numerous recruitment assignments, supporting the organisation in securing talented professionals across property management, estate management, facilities management and operational support functions.
This case study highlights a series of successful appointments across key assets within the Broadgate Estates portfolio, demonstrating our ability to source specialist talent for some of London’s most prominent commercial developments.
The Challenge
Managing a portfolio of high-profile commercial and mixed-use assets requires a strong pipeline of skilled property and facilities professionals capable of supporting day-to-day operations while maintaining the highest standards of occupier service, compliance and estate performance.
Broadgate Estates required individuals who could operate effectively within complex, customer-focused environments while supporting key functions including:
• Property and estate management
• Tenant engagement and occupier services
• Contractor and supplier management
• Service charge administration
• Health, safety and compliance
• Maintenance coordination
• Financial reporting and budget support
• Estate operations and public realm management
• Events and community engagement
• Workplace and facilities services
The challenge was not simply to fill vacancies, but to identify professionals capable of contributing to the long-term success of some of London’s most prestigious assets.
Our Approach
Understanding the Portfolio
Maxwell Stephens worked closely with Broadgate Estates to understand the operational requirements, culture and service expectations across each asset.
Given the diversity of the portfolio, each role required a tailored recruitment approach focused on both technical capability and cultural fit.
Specialist Search Process
Leveraging our extensive Property and Facilities Management network, we conducted targeted searches for professionals with backgrounds in:
• Property Management
• Estate Management
• Facilities Management
• Occupier Services
• Commercial Property Operations
• Service Charge Administration
• Events & Community Management
• Workplace & Building Operations
• Administrative and Operational Support
Particular emphasis was placed on candidates who could demonstrate strong stakeholder management skills, commercial awareness and a customer-focused approach to service delivery.
The Outcome
Assistant Property Manager – 199 Bishopsgate
Located at the heart of Broadgate, 199 Bishopsgate is a prominent commercial office building serving a diverse occupier base.
The appointed Assistant Property Manager supported the senior property management team by coordinating day-to-day operations, managing occupier communications and contributing to the smooth delivery of property services across the asset.
Assistant Property Manager – Regent’s Place, 338 Euston Road
A flagship mixed-use campus, Regent’s Place combines premium office accommodation, retail amenities and public spaces.
The successful candidate supported occupier engagement, service charge administration, maintenance coordination and financial reporting while helping to maintain the high standards expected across the estate.
Assistant Property Manager – Exchange House
As one of Broadgate’s most recognisable buildings, Exchange House requires exceptional operational oversight and stakeholder management.
The appointed Assistant Property Manager supported vendor management, compliance monitoring and property operations, helping to ensure the continued performance of this landmark asset.
Assistant Property Manager – The Broadgate Tower
Situated within London’s financial district, The Broadgate Tower provides Grade A office accommodation to a range of corporate occupiers.
The successful candidate assisted with occupier services, contractor management and operational coordination, supporting the delivery of high-quality property management services throughout the building.
Assistant Property Manager – Broadgate Estate
Broadgate remains one of London’s most vibrant mixed-use destinations, combining offices, retail, hospitality and public realm spaces.
This appointment provided essential support to the estate management team, helping to maintain operational continuity and deliver an exceptional occupier experience across the wider estate.
Assistant Property Manager – The Minster Building
The Minster Building is a premium office development renowned for its architectural design and occupier-focused environment.
The appointed professional supported building operations, contractor coordination and compliance activities while assisting in the delivery of day-to-day property management services.
Assistant Estate Manager – Regent’s Place
Supporting one of London’s most successful mixed-use campuses, the Assistant Estate Manager played an important role in occupier engagement, estate operations and maintenance coordination.
The appointment strengthened operational support across the estate while contributing to the delivery of community-focused events and occupier initiatives.
Assistant Facilities Manager – Elephant & Castle
As part of one of London’s most significant regeneration projects, Elephant & Castle required facilities management support capable of operating across a diverse urban environment.
The successful candidate assisted with facilities operations, maintenance management and compliance activities while helping to maintain safe and efficient environments across the estate.
Assistant Events & Marketing Manager – More London
More London is a major riverside destination combining commercial office space, public realm and cultural activity.
The appointed professional supported the planning and delivery of events, occupier engagement initiatives and marketing activities that helped strengthen community interaction across the estate.
Assistant Property Manager – Plantation Place South
Located within the City of London, Plantation Place South is a premium commercial office building requiring high levels of occupier service and operational oversight.
The successful candidate supported contractor management, building operations and tenant communications, contributing to the overall performance of the asset.
Assistant Property Manager – 201 Bishopsgate
As part of the wider Broadgate campus, 201 Bishopsgate provides modern office accommodation within one of London’s most prominent business districts.
The appointed Assistant Property Manager supported service delivery, occupier engagement and financial administration while helping to maintain the building’s operational performance.
Assistant Property Manager – King’s Cross
King’s Cross represents one of Europe’s most successful regeneration and mixed-use developments.
The successful candidate supported property operations, compliance management and occupier services while contributing to the smooth day-to-day management of this dynamic estate.
Operations Administrator – Here East
Located within Queen Elizabeth Olympic Park, Here East is a leading innovation and technology campus.
The appointed Operations Administrator provided vital support to facilities and property teams through maintenance coordination, administrative management and occupier communication activities.
Assistant Estate Manager – London Bridge City
London Bridge City is one of London’s most prominent mixed-use estates, combining office, retail and leisure assets along the River Thames.
The successful candidate supported estate operations, maintenance coordination and occupier engagement activities, helping to maintain the high standards associated with this landmark destination.
Results Delivered
Through a series of successful appointments across its portfolio, Maxwell Stephens helped Broadgate Estates strengthen operational capability, occupier service delivery and estate performance.
Key outcomes included:
• Successful recruitment across multiple high-profile assets
• Enhanced property and estate management support
• Improved occupier engagement and customer service delivery
• Strengthened operational and administrative functions
• Continued compliance and maintenance coordination
• Support for estate activation, events and community engagement initiatives
• Development of strong long-term recruitment partnerships across the portfolio
These appointments contributed to the ongoing success of some of London’s most prestigious commercial and mixed-use developments, ensuring Broadgate Estates continued to deliver the exceptional standards for which it is recognised.
Specialist Property, Estate & Facilities Management Recruitment
Maxwell Stephens supports property owners, managing agents, developers and occupiers across the UK with specialist recruitment solutions spanning:
• Property Management
• Estate Management
• Facilities Management
• Occupier Services
• Commercial Property Operations
• Workplace & Building Services
• Asset Management Support
• Property & Estate Administration
By combining specialist market knowledge with an extensive network of property and facilities professionals, we help organisations secure the talent responsible for delivering exceptional buildings, estates and occupier experiences.