We recently had the privilege of supporting Sentiem, a forward-thinking organisation, in securing a highly capable Facilities & Workplace Coordinator to strengthen their Workplace & Operations function.
The Challenge
Sentiem required a professional who could oversee the day-to-day operations of their workplace environment while ensuring compliance, managing vendors, and maintaining a seamless workplace experience. The ideal candidate needed to be proactive, adaptable, and able to respond to occasional out-of-hours emergencies—a combination of skills that is in high demand in today’s facilities management landscape.
Our Approach
Our recruitment team conducted a targeted search across the facilities and workplace operations sector, focusing on candidates with:
• Proven experience in facilities coordination or workplace operations
• Strong vendor management and contract oversight skills
• Familiarity with health and safety regulations and compliance processes
• Excellent communication skills and cross-functional collaboration experience
• Flexibility to respond to urgent issues outside standard working hours
We leveraged our deep industry network to identify candidates who not only met the technical requirements but also aligned with Sentiem’s organisational culture and values.
The Outcome
Through a rigorous selection and interview process, we successfully placed a candidate who brings both operational expertise and a proactive approach to workplace experience. Key areas of impact for the new Facilities & Workplace Coordinator include:
• Maintaining smooth day-to-day workplace operations including cleaning, maintenance, utilities, and access control
• Overseeing vendor performance and ensuring compliance with SLAs and health & safety standards
• Acting as a first responder for workplace incidents and supporting emergency preparedness
• Supporting space planning, office moves, and reconfigurations to accommodate organisational growth
• Ensuring the workplace environment is safe, compliant, and aligned with company culture