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Client Overview
Activision Blizzard is one of the world’s leading interactive entertainment companies, responsible for developing and publishing some of the most recognisable and successful gaming franchises globally.
Operating within a fast-paced, creative and technology-driven environment, Activision Blizzard requires workplace and facilities services that support innovation, collaboration and operational excellence. To support its London studio operations, the organisation required an experienced Office & Facilities Supervisor/Manager capable of overseeing workplace services, facilities operations and employee support functions within a dynamic and high-performing environment
The Challenge
Activision Blizzard sought a facilities professional capable of managing the day-to-day operation of its London studio while ensuring the workplace environment reflected the organisation’s high standards.
The role combined facilities management, workplace operations, health and safety, security and team leadership responsibilities, requiring an individual capable of balancing operational delivery with exceptional employee and visitor experience.
Key areas of responsibility included:
• Workplace and facilities management
• Front-of-house and visitor services
• Office moves and workplace change coordination
• Contractor and supplier management
• Health, safety and compliance oversight
• Fire safety management
• Building security and access control
• Workplace administration and records management
• Service contract management
• Team leadership, recruitment and development
The successful candidate needed to demonstrate strong organisational skills, operational expertise and the ability to manage multiple priorities within a fast-moving studio environment where workplace performance directly supported employee productivity and business success.
Our Approach
Understanding the Requirement
Maxwell Stephens worked closely with Activision Blizzard to gain a detailed understanding of the operational requirements of the role and the unique culture of the organisation.
The successful candidate would need to combine facilities management expertise with strong interpersonal skills, leadership capability and a customer-focused approach to workplace service delivery.
Specialist Search Process
Leveraging our extensive Facilities Management and Workplace Services network, we conducted a targeted search focused on candidates with experience across:
• Workplace Management
• Facilities Management
• Office Operations
• Corporate Services
• Health & Safety
• Front-of-House Operations
• Building Security
• Workplace Experience
• Team Leadership and Administration
Particular emphasis was placed on identifying candidates with experience operating within fast-paced, customer-focused environments where service quality, responsiveness and attention to detail were essential.
Candidate Assessment
Candidates were assessed against a comprehensive range of technical and behavioural competencies, including:
• Facilities and workplace operations management
• Health, safety and compliance knowledge
• Contractor and supplier management
• Office administration and service delivery
• Leadership and people management
• Communication and stakeholder engagement
• Problem-solving and operational planning
• Workplace experience and customer service
Our assessment process focused on identifying an individual capable of supporting both the operational and cultural requirements of a globally recognised entertainment business.
The Outcome
Maxwell Stephens successfully appointed an experienced Office & Facilities Supervisor/Manager who brought a strong combination of workplace management, facilities operations and leadership expertise.
The successful candidate quickly integrated into the London studio, taking ownership of workplace services and ensuring the continued smooth operation of facilities, support services and employee-facing functions.
Key strengths included:
• Extensive facilities and workplace management experience
• Strong health and safety knowledge
• Proven contractor and supplier management capability
• Experience managing front-of-house and workplace services
• Effective leadership and team development skills
• Strong organisational and communication abilities
Working closely with internal stakeholders, contractors and service providers, the appointed manager played a key role in maintaining a safe, efficient and engaging workplace environment.
Results Delivered
The appointment delivered significant benefits across Activision Blizzard’s London studio operations, including:
• Enhanced workplace and facilities service delivery
• Improved coordination of office moves and workplace projects
• Stronger health, safety and compliance management
• Effective oversight of fire safety and emergency procedures
• Improved building security and access management
• Streamlined workplace administration and service contracts
• Enhanced leadership and development of administrative support teams
• Continued delivery of a high-quality workplace experience for employees and visitors
The successful placement provided Activision Blizzard with an experienced workplace and facilities leader capable of supporting both operational excellence and the evolving needs of a high-performance studio environment.
Specialist Workplace & Facilities Management Recruitment
Maxwell Stephens supports organisations across technology, gaming, media, corporate and creative sectors with specialist recruitment solutions covering workplace, facilities and operational leadership.
Our expertise includes:
• Workplace Management
• Facilities Management
• Office & Facilities Leadership
• Corporate Services
• Workplace Experience
• Health & Safety
• Front-of-House Operations
• Property & Workplace Services
By combining specialist Facilities Management recruitment expertise with a deep understanding of modern workplace environments, we help organisations secure the professionals responsible for creating safe, engaging and high-performing places to work.