FM Intelligence Index

Estate and operational scope

Diverse property portfolio across Hampshire; estate size is not disclosed.

Reporting and team

Reports into senior leadership and leads the Property Services team, contractors and consultants; team size is not disclosed.

Expected outcomes

Develop the property and asset strategy, improve compliance and estate efficiency, deliver capital works and support future development.

Decision authority

Owns property strategy, significant budgets, investment plans, capital works and supplier performance; approval limits are not disclosed.

Travel

Travel across the Hampshire estate; hybrid working as appropriate.

On call and out of hours

Not stated in the public advert. Confirm with the consultant.

Estate and operational scope

Multi-site estate: operational leadership at one site and support and oversight at another.

Reporting and team

Leads the facilities team and contractors, working with senior leadership; headcount is not disclosed.

Expected outcomes

Keep the estate safe and compliant, strengthen planned maintenance and service performance, and support long-term estate planning.

Decision authority

Responsible for statutory compliance, planned maintenance, contractors and facilities budgets.

Travel

Not stated in the public advert. Confirm with the consultant.

On call and out of hours

Not stated in the public advert. Confirm with the consultant.

Estate and operational scope

Designated building or area within a multi-site campus operation.

Reporting and team

Part of the wider Estates & Facilities team, working with staff, students, visitors and contractors.

Expected outcomes

Deliver a safe, operational building and responsive customer service, with reliable checks and maintenance follow-up.

Decision authority

Takes ownership of local facilities issues, routine checks, maintenance follow-up and contractor supervision.

Travel

Not stated in the public advert. Confirm with the consultant.

On call and out of hours

Alternating 08:00–16:00 and 12:00–20:00 shifts, Monday–Friday, changing every two weeks; occasional evening and weekend work.

Estate and operational scope

London law-firm office operations, with support for a global business travel programme.

Reporting and team

Supports Facilities Managers, the Facilities Director and office managers; reporting manager and headcount are not disclosed.

Expected outcomes

Maintain responsive helpdesk services and accurate reporting, support procurement and FM projects, and coordinate business travel.

Decision authority

Oversees helpdesk activity, operational reporting, purchase-order and invoice administration, and travel coordination.

Travel

Not stated in the public advert. Confirm with the consultant.

On call and out of hours

Not stated in the public advert. Confirm with the consultant.

Estate and operational scope

Large, complex estate of buildings and infrastructure, with major capital and lifecycle programmes.

Reporting and team

Builds and leads Engineering & Built Infrastructure capability, including matrix teams; headcount is not disclosed.

Expected outcomes

Develop the Infrastructure Masterplan and lifecycle strategy, drive decarbonisation, and strengthen engineering governance and digital capability.

Decision authority

Provides engineering strategy, technical assurance, standards and governance, with board-level stakeholder influence.

Travel

Three days per week on site in London; additional travel is not specified.

On call and out of hours

Not stated in the public advert. Confirm with the consultant.

Estate and operational scope

National soft FM portfolio covering communal cleaning and security, plus seasonal student-accommodation and university turnaround services.

Reporting and team

Leads five SFM Operations Managers and three Regional Managers, working with senior leadership.

Expected outcomes

Improve KPI performance, profitability, customer satisfaction and service quality, and deliver major seasonal peak periods.

Decision authority

Leads operational strategy, service quality, profitability, client relationships and expenditure across the national portfolio.

Travel

Birmingham base with regular national travel and a strong presence with teams and clients on site.

On call and out of hours

Flexibility for extended hours and weekends during peak operational periods; the portfolio operates 24/7.

Estate and operational scope

Centralised print room serving a London professional-services organisation.

Reporting and team

Two temporary operator opportunities, working with Executive Assistants, senior stakeholders and Facilities colleagues.

Expected outcomes

Produce accurate, professionally finished materials within agreed turnaround times and maintain a reliable print workflow.

Decision authority

Prioritises print requests and production deadlines, handles finishing and troubleshooting, and escalates equipment faults.

Travel

Not stated in the public advert. Confirm with the consultant.

On call and out of hours

Morning shift 07:00–15:00 or afternoon shift 14:00–20:00. Additional out-of-hours expectations are not stated.

Estate and operational scope

Single Midlands campus combining advanced manufacturing, test environments, controlled areas, storage, offices and client-facing space.

Reporting and team

Reports directly to the Managing Director, sits within senior management and leads an established facilities team.

Expected outcomes

Develop the Facilities & Estates Strategy, strengthen operational availability and compliance, and deliver projects and measurable service value.

Decision authority

Full accountability for estates, facilities, infrastructure, site services, budgets, compliance and capital-project delivery.

Travel

Site-based role at the Midlands campus with occasional UK travel.

On call and out of hours

Not stated in the public advert. Confirm with the consultant.

Estate and operational scope

National property-services and external-works projects across commercial, retail, industrial and public-sector portfolios.

Reporting and team

Reports into the Commercial team and works with Operations and Business Development.

Expected outcomes

Produce accurate, competitive estimates and support commercially sound tender handovers and mobilisation.

Decision authority

Prepares estimates and tender submissions, assesses quotations, and identifies commercial risks and value-engineering opportunities.

Travel

Site visits where required across the client portfolio; frequency is not disclosed.

On call and out of hours

Not stated in the public advert. Confirm with the consultant.

Estate and operational scope

National Environmental Services division spanning multiple client sectors.

Reporting and team

Reports directly to the CEO and builds the divisional senior leadership team.

Expected outcomes

First twelve months: create a growth plan, strengthen governance and financial performance, develop leadership, improve retention and support acquisition integration and technology.

Decision authority

Full divisional P&L responsibility and accountability for strategy, commercial performance, operations, governance and growth.

Travel

Not stated in the public advert. Confirm with the consultant.

On call and out of hours

Not stated in the public advert. Confirm with the consultant.

Estate and operational scope

National multi-site Estates Division within a technology-enabled property-services group.

Reporting and team

Reports directly to the CEO, works with executive leadership and builds a stronger divisional leadership team.

Expected outcomes

First twelve months: develop the strategic roadmap, improve consistency and profitability, strengthen leadership, support acquisitions and improve customer retention.

Decision authority

Full divisional P&L and accountability for strategy, operational delivery, customer outcomes and sustainable growth.

Travel

Not stated in the public advert. Confirm with the consultant.

On call and out of hours

Not stated in the public advert. Confirm with the consultant.

Estate and operational scope

National Grounds Division with a geographically dispersed workforce across regions and contracts.

Reporting and team

Reports to the Managing Director and leads regional managers and operational leadership teams.

Expected outcomes

First twelve months: develop the improvement plan, improve regional consistency and productivity, strengthen leadership and embed technology and data.

Decision authority

Responsible for operational performance, safety, productivity, customer outcomes and people development; contributes to budgeting and forecasting.

Travel

Not stated in the public advert. Confirm with the consultant.

On call and out of hours

Not stated in the public advert. Confirm with the consultant.

Estate and operational scope

Substantial, diverse multi-site estate at a London educational institution.

Reporting and team

Reports into senior Estates leadership, leads retained teams including Security and Portering, and manages outsourced FM partnerships.

Expected outcomes

Develop the evolving outsourced-and-retained operating model, improve service performance and strengthen contractor governance.

Decision authority

Strategic direction for Total FM, compliance, contract performance, governance and operational budgets.

Travel

Not stated in the public advert. Confirm with the consultant.

On call and out of hours

Not stated in the public advert. Confirm with the consultant.

Estate and operational scope

Large and diverse multi-site estate at a London educational institution undergoing operational transformation.

Reporting and team

Part of the senior Estates leadership team; leads multidisciplinary internal teams and major outsourced service arrangements.

Expected outcomes

Implement the new operating model, improve efficiency and customer experience, and strengthen resilience and asset performance.

Decision authority

Provides strategic Estates Operations leadership and oversees significant operational budgets, contracts and compliance.

Travel

Not stated in the public advert. Confirm with the consultant.

On call and out of hours

Not stated in the public advert. Confirm with the consultant.

Estate and operational scope

Complex, highly technical multi-building estate with engineering, facilities services and capital-project responsibilities.

Reporting and team

Leads estate operations and outsourced hard and soft FM contracts, working with stakeholders and occupiers.

Expected outcomes

Maintain a safe and efficient estate, improve contractor performance, deliver capital projects and support energy and sustainability improvements.

Decision authority

Manages operational and capital expenditure budgets, projects, procurement, contractor performance and statutory compliance.

Travel

Not stated in the public advert. Confirm with the consultant.

On call and out of hours

Leads responses to major incidents and supports business continuity; a formal on-call rota is not specified.

Estate and operational scope

Portfolio of national accounts for fabric and critical asset maintenance across multi-site commercial environments.

Reporting and team

Works with internal operational and commercial teams; direct-report headcount is not disclosed.

Expected outcomes

Deliver account growth and retention, build strategic client relationships and identify cross-service opportunities.

Decision authority

Manages and grows assigned national accounts, commercial plans, opportunity pipelines and revenue forecasts.

Travel

Not stated in the public advert. Confirm with the consultant.

On call and out of hours

Not stated in the public advert. Confirm with the consultant.

Estate and operational scope

UK asset and fabric maintenance division with approximately £20m+ turnover, delivering high-volume reactive and planned works.

Reporting and team

Leads regional operational teams, mobile workforce structures and subcontractors; headcount is not disclosed.

Expected outcomes

Improve scheduling, job costing, first-time completion and margin control, standardise governance and integrate acquired businesses.

Decision authority

Owns divisional P&L, margin, EBITDA contribution, WIP, cash conversion and delivery controls.

Travel

Not stated in the public advert. Confirm with the consultant.

On call and out of hours

Not stated in the public advert. Confirm with the consultant.

Estate and operational scope

UK student accommodation, university, residential-living and build-to-rent markets, covering seasonal and year-round soft FM.

Reporting and team

Works closely with senior leadership and operational teams.

Expected outcomes

Build and convert a PBSA-focused pipeline, secure long-term partnerships and support cross-service growth.

Decision authority

Owns new-business pipelines and client engagement, and leads or supports bids and tender conversion.

Travel

National travel, client meetings, site visits and industry engagements.

On call and out of hours

Not stated in the public advert. Confirm with the consultant.

Estate and operational scope

Multi-site estate covering cleaning, waste, postal services, room set-ups and facilities coordination.

Reporting and team

Leads the facilities operations team, contractors and cleaning and waste service providers.

Expected outcomes

Maintain consistent service standards, improve contract value and operational efficiency, and support team development and sustainability.

Decision authority

Manages contract finances, expenditure, KPIs, compliance and improvement planning.

Travel

Not stated in the public advert. Confirm with the consultant.

On call and out of hours

37 hours per week; participates in an on-call rota as required, including holidays and out-of-hours student requirements.

Estate and operational scope

Large academic estate with teaching, research and specialist facilities, integrating BMS, HVAC, lighting, energy, security and vertical-transport systems.

Reporting and team

Works with engineering teams, contractors and internal stakeholders; reporting line and headcount are not disclosed.

Expected outcomes

Develop the five-year rolling integration strategy, improve monitoring and system uptime, and deliver energy savings and predictive maintenance capability.

Decision authority

Leads the digital integration strategy and operational HUB, with technical guidance and service-provider performance oversight.

Travel

Site-based investigations across the estate; frequency is not specified.

On call and out of hours

Not stated in the public advert. Confirm with the consultant.