The Client: Brunswick
Brunswick is a leading advisory firm, renowned for its strategic communications expertise. Operating in a fast-paced environment, they needed a Facilities Assistant/Handyperson to ensure their London office remained efficient, well-maintained, and fully operational for their teams.
The Challenge: Finding a Reliable and Versatile Facilities Professional
The role required a proactive, hands-on professional to manage a broad range of tasks, from daily housekeeping checks to security management, contractor coordination, and general building maintenance. The ideal candidate needed to be adaptable, self-sufficient, and highly organised, with excellent customer service skills.
Given the mix of hard and soft facilities management responsibilities, finding the right person who could balance practical maintenance work with strong communication skills was crucial.
Our Approach: Matching the Right Talent with Brunswick’s Needs
We understand that great facilities professionals do more than just keep an office running—they create an environment where businesses and people thrive.
To find the perfect fit for Brunswick, we sought candidates who demonstrated:
• Hands-on maintenance skills – from basic plumbing and furniture repairs to security and fire alarm testing.
• Exceptional customer service experience, ensuring smooth communication with staff and contractors.
• A proactive, problem-solving mindset, capable of handling housekeeping issues, office moves, and health & safety checks.
• Strong organisational skills, with the ability to log and track work orders effectively.
• Flexibility and reliability, including availability for out-of-hours work when required.
The Result: A Facilities Assistant Who Delivers
After a thorough search and selection process, we successfully placed a Facilities Assistant/Handyperson who:
• Ensures Brunswick’s office remains well-maintained, tidy, and fully operational.
• Manages contractor coordination and security access with efficiency.
• Conducts regular inspections and promptly resolves facilities-related issues.
• Supports office moves, general maintenance, and health & safety compliance.
• Provides excellent customer service to staff while handling essential day-to-day operations.
The Outcome: A Seamless Office Experience
With the right Facilities Assistant in place, Brunswick can focus on its core business while maintaining a well-run, professional working environment. The placement reflects our expertise in matching the right talent with the right organisation, ensuring a smooth facilities operation for businesses of all sizes.