Background & Client Overview
Charles Taylor PLC appointed Maxwell Stephens to recruit an experienced Facilities Coordinator to support the Facilities Manager in the delivery of Group Property and Facilities Management services.
The role was important to the smooth day-to-day operation of the workplace, requiring a highly organised professional capable of coordinating multiple facilities activities while maintaining high standards across service delivery, supplier management, compliance and health and safety.
The successful candidate needed to combine strong administrative and operational capability with excellent communication skills and a professional, customer-focused approach.
The Challenge
Charles Taylor PLC required a Facilities Coordinator who could provide dependable support across a broad range of Facilities Management responsibilities.
The role demanded someone capable of managing competing priorities, maintaining accurate processes and working effectively with internal stakeholders, contractors and suppliers.
Key requirements included:
Facilities Coordination
Supporting the Facilities Manager with the day-to-day delivery of Property and Facilities Management services.
Supplier & Contractor Management
Liaising with external service providers, monitoring performance and helping ensure services were delivered to the required standard.
Health & Safety Compliance
Supporting health and safety processes and ensuring relevant Facilities activities remained aligned with internal procedures and statutory requirements.
Operational Support
Responding to workplace issues, coordinating service requirements and helping maintain an efficient and professional working environment.
Organisation & Prioritisation
Managing multiple tasks simultaneously while maintaining accuracy, attention to detail and appropriate follow-up.
Stakeholder Communication
Building effective relationships with colleagues, suppliers and other stakeholders while maintaining a responsive and service-focused approach.
Our Recruitment Approach
Maxwell Stephens worked closely with Charles Taylor PLC to develop a detailed understanding of both the technical requirements of the position and the culture of the organisation.
Understanding the Brief
We reviewed the responsibilities, required experience and service expectations associated with the role, enabling us to build a clear profile of the ideal candidate.
Targeted Candidate Search
Using our specialist Facilities Management network, we identified candidates with relevant experience across facilities coordination, supplier management, compliance and workplace services.
Detailed Assessment
Candidates were assessed on their:
- organisational and multitasking capability
- Facilities Management experience
- supplier and contractor-management skills
- health and safety knowledge
- communication and interpersonal ability
- technical understanding
- customer-service approach
- cultural fit with Charles Taylor PLC
Detailed interviews and reference checks helped ensure shortlisted candidates matched both the operational requirements of the role and the organisation's expectations around service quality.
Outcome & Impact
Following a thorough recruitment and assessment process, Maxwell Stephens successfully placed a highly capable Facilities Coordinator with Charles Taylor PLC.
Improved Operational Coordination
The successful candidate brought strong organisational skills to the Facilities function, helping improve the coordination of day-to-day services and workplace requirements.
Stronger Supplier Relationships
Effective communication with contractors and service providers helped strengthen supplier relationships and maintain appropriate standards of service delivery.
Enhanced Health & Safety Support
The candidate's knowledge of compliance and health and safety supported a more structured approach to maintaining workplace standards and associated processes.
Greater Administrative Efficiency
Strong attention to detail and the ability to manage multiple priorities helped improve the consistency and efficiency of Facilities administration.
Professional Internal Service
A client-focused and professional approach enabled the Facilities Coordinator to provide responsive support to colleagues and stakeholders across the organisation.
Outcome
The successful appointment provided Charles Taylor PLC with a Facilities Coordinator capable of combining strong organisation, supplier management, compliance awareness and customer service within a varied operational role.
The placement demonstrates Maxwell Stephens' ability to identify Facilities Management professionals who can provide dependable support to wider Property and Facilities teams while helping maintain high standards of workplace service.
Looking for an experienced Facilities Coordinator to strengthen your Property or Facilities Management team? Contact Maxwell Stephens to discuss your recruitment requirements.