Facilities Coordinator for Charles Taylor PLC

Background

Charles Taylor PLC appointed Maxwell Stephens to recruit an experienced Facilities Coordinator to support the Facilities Manager in the delivery of Group Property and Facilities Management services.

The role mattered to the smooth day-to-day running of the workplace. It needed a highly organised professional who could coordinate a number of facilities activities at once while holding standards across service delivery, supplier management, compliance and health and safety.

The successful candidate would combine strong administrative and operational capability with clear communication and a professional, customer-focused approach.

The Challenge

Charles Taylor PLC required a Facilities Coordinator who could provide dependable support across a broad range of facilities management responsibilities: someone able to manage competing priorities, keep processes accurate and work effectively with internal stakeholders, contractors and suppliers.

Key requirements included:

• Facilities coordination. Supporting the Facilities Manager with the day-to-day delivery of Property and Facilities Management services.
• Supplier and contractor management. Liaising with external service providers, monitoring performance and helping ensure services were delivered to the required standard.
• Health and safety compliance. Supporting health and safety processes and keeping facilities activities aligned with internal procedures and statutory requirements.
• Operational support. Responding to workplace issues, coordinating service requirements and helping maintain an efficient and professional working environment.
• Organisation and prioritisation. Managing multiple tasks simultaneously while maintaining accuracy, attention to detail and proper follow-up.
• Stakeholder communication. Building effective relationships with colleagues, suppliers and other stakeholders while staying responsive and service-focused.

Coordinator roles of this kind are often under-specified. On paper they read as administrative; in practice the coordinator is the person who notices the contractor has not turned up, chases the compliance certificate and fields the complaint from the third floor, all before the Facilities Manager hears about any of it. The search needed to find someone who would treat the role that way.

Our Approach

Maxwell Stephens worked closely with Charles Taylor PLC to build a detailed understanding of both the technical requirements of the position and the culture of the organisation.

Understanding the Brief

We reviewed the responsibilities, required experience and service expectations attached to the role, which gave us a clear profile of the ideal candidate before any searching began.

Targeted Candidate Search

Using our specialist facilities management network, we identified candidates with relevant experience across facilities coordination, supplier management, compliance and workplace services.

Detailed Assessment

Candidates were assessed on their:

• Organisational and multitasking capability.
• Facilities management experience.
• Supplier and contractor management skills.
• Health and safety knowledge.
• Communication and interpersonal ability.
• Technical understanding.
• Customer service approach.
• Cultural fit with Charles Taylor PLC.

Detailed interviews and reference checks helped ensure shortlisted candidates matched both the operational requirements of the role and the organisation's expectations around service quality.

The Outcome

Following a thorough recruitment and assessment process, Maxwell Stephens placed a highly capable Facilities Coordinator with Charles Taylor PLC. In the role they have:

• Improved operational coordination, bringing strong organisational skills to the facilities function and tightening the coordination of day-to-day services and workplace requirements.
• Strengthened supplier relationships through clear communication with contractors and service providers, helping maintain the expected standard of service delivery.
• Supported health and safety compliance, with their knowledge of compliance supporting a more structured approach to workplace standards and the processes behind them.
• Made facilities administration more efficient, with attention to detail and the ability to juggle priorities improving the consistency of the function's paperwork and follow-up.
• Delivered a professional internal service, providing responsive, client-focused support to colleagues and stakeholders across the organisation.

Why This Placement Worked

The appointment gave Charles Taylor PLC a Facilities Coordinator able to combine strong organisation, supplier management, compliance awareness and customer service within a varied operational role, and to give dependable support to the wider Property and Facilities team.

It worked because the brief was taken seriously as an operational role rather than an administrative one. Assessing candidates against organisation, supplier handling, health and safety knowledge and cultural fit, rather than against a CV keyword list, produced a shortlist that matched how the job is actually done.

If you are looking for a Facilities Coordinator to strengthen your property or facilities management team, Maxwell Stephens can help you define the role and find the right person for it. Get in touch with our team to discuss your requirements.