Background
Global is the media and entertainment group behind some of the UK's best-known radio brands. Its Director of Technology and Operations engaged Maxwell Stephens to recruit a Head of Facilities.
Its stations include Heart, Capital, Classic FM, LBC, Radio X and Smooth, alongside digital, podcast, outdoor advertising and live events businesses.
The Challenge
A Head of Facilities in a broadcast and media business has to keep a demanding, always-on workplace running while managing space, budgets and service partners with real commercial discipline. The strongest candidates for a role like this are usually in post and not looking, so an advertised campaign alone would not reach them.
The Market for This Role
Our 2026 salary benchmarks put Head of Facilities roles at around £70,000 to £110,000 or more, rising to £90,000 to £130,000 or more in London, depending on sector and scope.
At this level the candidate pool is small and mostly employed. That is why the search paired a direct approach to people in post with an advertised campaign.
Our Approach
We ran two campaigns side by side.
- A direct search targeted candidates who were not actively on the market, across large end-user organisations with diverse and complex estates, corporate real estate businesses and FM service providers.
- An advertised search reached active candidates who might be between roles or otherwise out of reach of the headhunt, with Maxwell Stephens handling all responses.
The search began with a full briefing with Global to agree the role, the job and person specification and the target organisations. We then screened and interviewed every relevant candidate and assessed the shortlist using our weighted selection matrix, built around five key criteria agreed with Global. That gave Global an auditable way to compare candidates against the brief and against each other.
The Outcome
Maxwell Stephens made the appointment.
If you are planning a facilities, estates or workplace appointment, talk to Maxwell Stephens about how we would run the search.
Planning a similar appointment?
If you are recruiting for a similar role, our team can help you define the brief, reach the right candidates and manage the process through to appointment.