Client Overview
Brookfield Multiplex is a globally recognised construction and development organisation with a strong track record of delivering large-scale, complex projects across healthcare, commercial, infrastructure and public sector environments.
As part of its involvement in the development and operational transition of Peterborough City Hospital, Brookfield Multiplex required an experienced Estate Manager to oversee the management of a critical healthcare estate, ensuring operational excellence, compliance and long-term asset performance.
Peterborough City Hospital represents one of the region’s most significant healthcare facilities, providing modern clinical environments designed to support patient care, operational efficiency and future healthcare demands.
Challenge
Brookfield Multiplex required an Estate Manager capable of overseeing a complex healthcare environment while balancing operational delivery, compliance and strategic estate management.
The successful candidate needed to demonstrate strong leadership capability, technical facilities expertise and a comprehensive understanding of healthcare estate operations within a highly regulated environment.
Key areas of responsibility included:
• Estates and facilities management
• Healthcare estate operations
• Planned Preventative Maintenance (PPM) oversight
• Reactive maintenance management
• Health, safety and statutory compliance
• Contractor and supplier management
• Asset management and lifecycle planning
• Hard and soft facilities services coordination
• Operational risk management
• Budget management and cost control
• Sustainability and energy management initiatives
• Strategic estate planning and development
The role required an individual capable of managing complex operational requirements while maintaining service continuity within a live healthcare environment.
Strong stakeholder management skills were essential, alongside the ability to work collaboratively with contractors, clinical stakeholders, service providers and senior leadership teams.
Our Approach
Understanding the Requirement
Maxwell Stephens worked closely with Brookfield Multiplex to gain a detailed understanding of the operational requirements of Peterborough City Hospital and the specific challenges associated with managing a large healthcare estate.
The successful candidate would need to combine technical expertise with strong operational leadership and the ability to support long-term estate objectives.
Specialist Search Process
Drawing upon our extensive Facilities Management and Estates network, we conducted a targeted search focused on candidates with experience across:
• Healthcare Estates Management
• Facilities Management
• Operational Estate Leadership
• Health & Safety Compliance
• Asset Management
• Contractor and Supplier Management
• Building Services and Infrastructure
• Sustainability and Energy Management
• Strategic Property Operations
Particular emphasis was placed on identifying candidates with experience operating within complex, regulated environments where compliance, reliability and operational resilience are critical.
Candidate Assessment
Candidates were assessed against a comprehensive range of technical, commercial and leadership competencies, including:
• Estates and facilities management expertise
• Healthcare and operational environment experience
• Compliance and risk management capability
• Maintenance and asset management knowledge
• Contractor management and procurement skills
• Budget management and financial control
• Stakeholder engagement and communication ability
• Strategic planning and leadership capability
Our assessment process focused on identifying an individual capable of supporting both the immediate operational requirements of the hospital and its long-term estate strategy.
The Outcome
Maxwell Stephens successfully appointed a highly experienced Estate Manager with a strong background in facilities management, operational leadership and estate performance.
The successful candidate brought the technical expertise and leadership capability required to manage a complex healthcare environment while supporting ongoing estate development and operational excellence.
Key strengths included:
• Extensive estates and facilities management experience
• Strong knowledge of healthcare and regulated environments
• Proven maintenance and asset management expertise
• Comprehensive health, safety and compliance knowledge
• Effective contractor and supplier management capability
• Strong budget management and commercial awareness
• Excellent stakeholder engagement and communication skills
• A proactive and strategic approach to estate operations
Following their appointment, the Estate Manager assumed responsibility for overseeing estate operations, supporting asset performance and ensuring the continued delivery of safe, compliant and efficient facilities services across the hospital.
Results Delivered
The appointment delivered significant benefits across Peterborough City Hospital, including:
• Enhanced estates and facilities management leadership
• Improved oversight of planned and reactive maintenance activities
• Strengthened health, safety and compliance performance
• Effective management of contractors and service providers
• Improved asset performance and lifecycle management
• Enhanced operational resilience and risk management
• Increased focus on sustainability and energy efficiency
• Continued support for the delivery of high-quality healthcare environments
The successful placement provided Brookfield Multiplex with an Estate Manager capable of maintaining operational excellence while supporting the long-term performance and development of a major healthcare facility.
Specialist Estates & Healthcare Facilities Recruitment
Maxwell Stephens supports healthcare providers, developers, managing agents and public sector organisations with specialist recruitment solutions across estates, facilities and property management.
Our expertise includes:
• Estates Management
• Healthcare Facilities Management
• Facilities Leadership
• Asset Management
• Health & Safety Compliance
• Contractor Management
• Sustainability & Energy Management
• Strategic Estates Leadership
By combining specialist Facilities Management recruitment expertise with a deep understanding of complex operational environments, we help organisations secure the professionals responsible for maintaining safe, compliant and high-performing estates.